Information Organizations and Management
Fall 2009 Greensheet
Lori A. Bell
Textbooks and Readings
Students must self-enroll for this course on Angel. You will be required to use a password access code which I will send to enrolled students.
Identifying distinguishing characteristics, culture and relationships of information organizations. Emphasizes theories examining the interaction between human beings and the organizations in which they work.
Course Prerequisites: Students will have completed the new student technology workshop and have the specified minimum hardware and software to participate fully in the course.
Student learning outcomes
Upon completion of this course, students will be able to:
- describe the theory, principles, creative and practical aspects of management in information organizations;
- articulate the complexity and scope of the factors involved in managing information organizations;
- demonstrate the skills needed in group dynamics and virtual teamwork;
understand how to maintain effective operations so that strategic management planning can occur;
- implement analytical and strategic planning processes and skills in relation to managing change, personnel, services, technology, and information resources;
- advocate, market, and promote information organizations;
become aware of grant opportunities;
- utilize professional and research literature in relation to information organizations, business, and related fields;
- perform self-evaluation skills, particularly with respect to themselves and others in a constructive manner;
- communicate and collaborate internally with other students and externally with information professionals via oral, written, electronic communication, or immersive digital environments;
- create a collaborative project regarding managerial issues and develop successful solutions as needed;
- address the impacts of diversity and globalization in information organizations;
analyze the roles and attitudes of managers and leaders, regardless of job title;
- utilize a portfolio as an evidence-based means of performance assessment; and
- use strategic management planning to position themselves on a career path.
LIBR 204 supports the following SLIS Core Competencies:
- apply the fundamental principles of planning, management and marketing/advocacy;
- design training programs based on appropriate learning principles and theories;
- demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations;
- evaluate programs and services on specified criteria.
See the competencies at:
Complete LIBR 203: Online Social Networking: Technology and Tools
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including Blackboard, Elluminate and Second Life. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David.
For more information, see http://ischool.sjsu.edu/classes/coursedesc.htm
Students also need to:
- have access to the computing environment as described at http://ischool.sjsu.edu/ecommunication/homecomputing.htm
- use Angel to participate in discussions
- read tutorials to participate in collaborative sessions in and Elluminate http://ischool.sjsu.edu/software/elluminate/students/
- create a Plone account http://ischool.sjsu.edu/plone/ and post an assignment there to begin your e-Portfolio. Further details and a list of sources regarding e-Portfolios are in the Libr289 Student Handbook at http://ischool.sjsu.edu/289/ceindex.htm
use an up-to-date virus protection program to scan all assignments before submitting them electronically
- use Microsoft Word, double-space and 12 point font
- submit assignments in Angel's assignment manager or via e-mail
- include a title page with each assignment
- use APA headings within assignments to help organize thoughts and also transition the reader (exceptions: Introduction and Advocacy Project)
Assignment Due Dates
(Dates are subject to change with fair notice.)
Assignments must be submitted by 11:59 pm on the date due. Plan ahead because Angel could malfunction at any time. Assignments submitted up to one week after the due date will be subject to a 10% grade penalty. Assignments more than a week late will not be accepted. You can also email assignments to email@example.com.
Click on the assignment in Angel to view the details in the rubric listing points for each item. All assignments and course participation will equal 730 points
- There are 6 assignments due throughout the semester that are required.
More information about assignments will be posted in ANGEL.
Group participation – weekly bulletin board discussion -14 discussions – 20 points apiece – 170 total points
Essay on management philosophy #1 – due week 2, September 2 – 50 points
Electronic resume – due week 4, September 16 – 50 points
Strategic planning – group exercise – 200 points, due week 12, November 25
SWOT analysis due week 6 – September 30
Strategic directions due week 8 – October 14
Goals objectives, action plan, due week 10 – October 28
Final plan with cover letter due week 12 – November 24
- Program or service proposal – Due week 15 December 2, -200 points
articles, books, interviews, etc.
Advocacy assignment – due week 16, December 9 – 50 points
Requirements for all assignments:
- Title page with:
- Name of the assignment
- Your first and last name
- Information Organizations and Management
- LIBR 204-07 – Fall 2009
- School of Library and Information Science - San Jose State University
- Use this same class header for the file name when attaching the assignment in ANGEL and also in the Subject line when you email your instructor with a question
- Number pages in the upper right-hand corner (see APA)
- The number of pages of text required for each assignment (exceptions: Introduction and Advocacy Project), does not include the title page, abstract, references, nor the appendixes (when used)
- Week 1 – August 26 – Introduction; Management concepts
- Week 2 – September 2 – Career Development and your future
- Week 3 – September 9 – Marketing, Change and Innovation
Meeting in Elluminate
- Week 4 – September 16 – Management Knowledge and Skills – the planning process
- Week 5 – September 23 – Decision Making and Power, Authority and Responsibility
- Week 6 – September 30 – The Operating Environment and Managing Physical Space
Meeting in Elluminate
- Week 7 – October 7 – Power, Authority and Responsibility and Delegation, and Performance, Quality and Control
- Week 8 – October 14 – Managing Money
Meeting in Elluminate
- Week 9 – October 21 – Managing People
- Week 10 – October 28 – Managing Technology
- Meeting in Elluminate
- Week 11 – November 4 – Communication
- Week 12 – November 11 – Advocacy
Meeting in Elluminate
- Week 13 – November 18 – Leadership
- Week 14 – November 25 – Diversity
- Week 15 – December 2 - Motivation
- Week 16 – December 9 – Governing boards
Meet in Elluminate
- Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). New York: Neal-Schuman. Available through Amazon: 1555705863.
The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:
|97 to 100||A|
|94 to 96||A minus|
|91 to 93||B plus|
|88 to 90||B|
|85 to 87||B minus|
|82 to 84||C plus|
|79 to 81||C|
|76 to 78||C minus|
|73 to 75||D plus|
|70 to 72||D|
|67 to 69||D minus|
In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:
- C represents Adequate work; a grade of "C" counts for credit for the course;
- B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
- A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.
Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).
General Expectations, Rights and Responsibilities of the Student
As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at http://www.sjsu.edu/senate/docs/S90-5.pdf. More detailed information on a variety of related topics is available in the SJSU catalog at http://info.sjsu.edu/web-dbgen/catalog/departments/LIS.html. In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.
Dropping and Adding
Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at http://info.sjsu.edu/static/catalog/policies.html. Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at http://www.sjsu.edu/provost/services/academic_calendars/. The Late Drop Policy is available at http://www.sjsu.edu/aars/policies/latedrops/policy/. Students should be aware of the current deadlines and penalties for dropping classes.
Information about the latest changes and news is available at the Advising Hub at http://www.sjsu.edu/advising/.
Consent for Recording of Class and Public Sharing of Instructor Material
University Policy S12-7, http://www.sjsu.edu/senate/docs/S12-7.pdf, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:
- "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
- It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
- In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
- "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."
Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at http://www.sjsu.edu/senate/docs/F15-7.pdf requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at http://www.sjsu.edu/studentconduct/.
Campus Policy in Compliance with the American Disabilities Act
If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at http://www.sjsu.edu/president/docs/directives/PD_1997-03.pdf requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at http://www.sjsu.edu/aec to establish a record of their disability.
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