INFO 204-19
Information Professions
Fall 2021 Syllabus
Dr. Tracy A. Elliott
Email
Office: Online in Bonita Springs, Florida
Office Hours: Virtual office hours 3:00 pm-5:00 pm PT on Zoom. Telephone by appointment.
The best way to contact me is by sending me a message through the Canvas Inbox
Syllabus Links Textbooks CLOs Competencies Prerequisites |
Resources Canvas Login and Tutorials iSchool eBookstore |
Canvas Information: Courses will be available beginning January 26th, at 6 am PT unless you are taking an intensive or a one-unit or two-unit class that starts on a different day. In that case, the class will open on the first day that the class meets.
You will be enrolled in the Canvas site automatically.
Course Description
As they respond to the information needs of clients and communities, information organizations face complex and exciting challenges. This course will help prepare students to take on these challenges by providing them with an understanding of the organizations and environments in which information professionals work, traditional and emerging professional roles, and core management and leadership theories. This knowledge will help students understand the similarities and differences amongst information organizations, explore different specializations and career paths, apply professional values to ethical decision-making, and to develop core management and leadership skills. This course prepares students to be active participants in their professional communities and networks and to become collaborative professionals ready to take on management and leadership roles.
Note: iSchool requires that students earn a B in this course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
Course Requirements
Complete INFO 203 Online Learning: Tools and Strategies for Success. This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the iSchool program, including Collaborate. For more information, see INFO 203 Online Learning.
Writing Requirement
If the instructor finds that a student's writing is unacceptable, the instructor will require the student to sign up for online writing tutoring. The student will ask the tutor to confirm with the instructor that he or she is attending sessions.
Weekly Schedule and Activities
Module |
Topics |
Required Readings |
Activity |
1
|
History
Introduction |
Textbook: Chapter 1: The Transformative Information Landscape: Chapter 2: Libraries, Communities, and Information: Chapter 3: Librarianship: A Continuously Evolving |
Discussion:
|
2
|
Leadership
Working in Teams
|
Textbook: Chapter 37: Leadership Skills for Today’s Global
Web Resource: Community Tool Box. (2018). Building teams: |
Activity #1: Virtual teams and the role of leadership
|
3
|
Information Sectors
Core Professional Values |
Textbook: Chapter 5: Diversity, Equity of Access, and And, three of the following. Please ensure that Chapter 6: Literacy and Media Centers: Chapter 7: Learning and Research Institutions: Chapter 8: Community Anchors for Lifelong Learning: Chapter 9: Working in Different Information Chapter 10: Digital Resources: Digital Libraries |
Activity #2:
|
4 | Leadership, Change, and Innovation |
Textbook: Chapter 20: Change Management |
|
5
|
Organizational Environments
|
Textbook: Chapter 29: Information Policy Article: Rathi, D., Shiri, A. and Cockney, C. (2017). Environmental scan: A methodological framework to initiate digital library development for communities in Canada’s North. Aslib Journal of Information Management, 69 (1), 76-94. |
Organizational Analysis #1:
Activity #3:
|
6
|
Organizational Planning
|
Textbook: Chapter 19: Strategic Planning Article: Buchanan, S., & Cousins, F. (2012). Evaluating |
Activity #4:
|
7 |
Ethics and Decision Making |
Textbook: Chapter 30: Information Ethics
Book Chapters: Koufogiannakis, D. A., & Brittle, A. (Eds.) (2016). Read: Chapter 2: A New Framework for EBLIP Chapter 9: Academic Libraries Chapter 10: Public Libraries Chapter 11: Health Libraries Chapter 12: School Libraries Chapter 13: Special Libraries |
Activity:
|
8
|
Assessment and Evaluation |
Articles and Web Resources: Farkas, M. (2013). Building and sustaining a Magnus, E., Belanger, J., & Faber, M. (2018).
Reuter, K., & Silipigni Connaway, L. (2018). |
Activity #6:
|
9
|
Financial Management |
Textbook: Chapter 21: Managing Budgets Textbook: Chapter 21: Managing Budgets
Book Chapter and Web Resource:
American Library Association. (n.d.). Making
Velasquez, D. L. (2013). Financial management. Book Chapter and Web Resource:
American Library Association. (n.d.). Making
Velasquez, D. L. (2013). Financial management. |
Organizational Analysis #2: Environmental Scan
Activity #7:
|
10
|
Advocacy |
Textbook: Chapter 27: Communication, Marketing, Chapter 28: Advocacy |
Activity #8:
|
11 | "Work Week" | No Readings | see above |
12
|
Personnel Management |
Textbook: Chapter 22: Managing Personnel Article: Alabi, J. (2015). “This actually happened”: |
Organizational Analysis #3: Strategic Plan Activity #9:
|
13 Nov. 18- Nov. 24 |
Technology Management |
Textbook: Chapter 25: Managing Technology Chapter 26: Managing Data and Data Analysis Chapter 32: Information Licensing |
Activity:
|
14 | Traditonal & Emerging Professional Roles |
Textbook: Chapter 11: Information Intermediation and Chapter 12: Metadata, Cataloging, Linked Data, Chapter 13: Analog and Digital Curation Chapter 16: Teaching Users: Information |
Activity: Libsquares Revisited |
15 & 16
|
Planning for the Futire |
Textbook: Chapter 36: Career Management Strategies |
Organizational Analysis #4: Presentation Organizational Analysis #5: Activity #10: Final Individual Assignment: Leadership
|
Assessments
Discussions and Activities
Students will perform weekly discussions and activities relating to course topics. (Course Learning Outcomes: #1, #2, #3, #4, #6, #7, #9)
Leadership Philosophy
Using LIS databases, other relevant resources, as well as personal reflection, students will develop and articulate their personal leadership philosophy. (Course Learning Outcomes: #2, #6, #9)
Organizational Analysis
Working together in small groups, students will create an organizational analysis for an information organization of their choice. The assignment consists of five parts. First, each team will create Group Ground Rules for working together. Second, each team will conduct an environmental scan and SWOT analysis (strengths, weaknesses, opportunities, and threats) of their chosen information organization. Teams will then use this information to draft vision, mission and value statements for the organization. Third, based on the second part of the project, the group will articulate strategic directions for the information organization. Fourth, the team will present their strategic plan and associated planning documents to their classmates. Fifth, students peer review team member's individual contributions and performance. (Course Learning Outcomes: #2, #3, #4, #6, #7,, #8)
Professional Synthesis
In a culminating synthesis, students will reflect and respond to the major themes of INFO 204. Students will utilize an alternate format (e.g. website, wiki, podcast, video, Powerpoint, Prezi, etc.) to produce and present their culminating assignment. (Course Learning Outcomes: #1, #6, #9)
Grading
Assignment |
Point Value |
Due Dates |
Weekly discussions and activities |
3 points each (30 points total) |
Ongoing |
Leadership Infographic and Reflection |
25 points |
|
Organizational Analysis |
Part 1. Group Ground Rules – 5 points Part 2. Environmental Scan – 10 points Part 3. Strategic Plan – 10 points Part 4. Presentation – 10 points Part 5. Peer- and Self-Review – 10 points |
|
Course Workload Expectations
Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.
Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.
Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.
Course Prerequisites
INFO 204 has no prequisite requirements.
Course Learning Outcomes
Upon successful completion of the course, students will be able to:
- Describe the similarities and differences between various information organizations and professional roles from historical, current, and future perspectives.
- Recognize the roles and activities of managers in information organizations.
- Explain strategic planning processes and skills.
- Identify and choose appropriate assessment tools for evaluating organizational effectiveness.
- Synthesize (including reviewing, using and properly citing) the professional and research management and leadership literature.
- Demonstrate leadership abilities through collaborative teamwork.
- Analyze and assess their own and others leadership abilities through self-reflection and peer review.
- Apply management theories and principles, professional values, and ethical frameworks to organizational issues and decision-making using scenarios and case studies.
- Create and deliver high quality reports, presentations and organizational documents that communicate to internal and external stakeholders organizational values, missions, and priorities.
Core Competencies (Program Learning Outcomes)
INFO 204 supports the following core competencies:
- A Demonstrate awareness of the ethics, values, and foundational principles of one of the information professions, and discuss the importance of those principles within that profession.
- B Describe and compare organizational settings in which information professionals practice.
- D Apply the fundamental principles of planning, management, marketing, and advocacy.
- M Demonstrate professional leadership and communication skills.
- N Evaluate programs and services using measurable criteria.
Textbooks
Required Textbooks:
- Hirsh, S. (Ed.) (2018). Information services today: An introduction (2nd ed.). Rowman & Littlefield. Available as free eBook through King Library
Recommended Textbooks:
- American Psychological Association (2020). Publication manual of the American Psychological Association (7th ed.). American Psychological Association. Available through Amazon: 1433832178.
Grading Scale
The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:
97 to 100 | A |
94 to 96 | A minus |
91 to 93 | B plus |
88 to 90 | B |
85 to 87 | B minus |
82 to 84 | C plus |
79 to 81 | C |
76 to 78 | C minus |
73 to 75 | D plus |
70 to 72 | D |
67 to 69 | D minus |
Below 67 | F |
In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:
- C represents Adequate work; a grade of "C" counts for credit for the course;
- B represents Good work; a grade of "B" clearly meets the standards for graduate level work or undergraduate (for BS-ISDA);
For core courses in the MLIS program (not MARA, Informatics, BS-ISDA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified. - A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.
Graduate Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA). Undergraduates must maintain a 2.0 Grade Point Average (GPA).
University Policies
Per University Policy S16-9, university-wide policy information relevant to all courses, such as academic integrity, accommodations, etc. will be available on Office of Graduate and Undergraduate Programs' Syllabus Information web page at: https://www.sjsu.edu/curriculum/courses/syllabus-info.php. Make sure to visit this page, review and be familiar with these university policies and resources.
In order to request an accommodation in a class please contact the Accessible Education Center and register via the MyAEC portal.
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