LIBR 204-24
Information Organizations and Management
Fall 2010 Greensheet

Dr. Leanne Strum

Phone: (757) 352-4172
Fax: (757) 352-4167
Office location: Online
Office hours: Email or Telephone (Office hours: 9-4 M-F (EST))

Greensheet Links
Textbooks and Readings
Course Requirements
ANGEL Tutorials
iSchool eBookstore

Students must self-enroll for the course on Angel between August 20 and September 5, 2010. The required password access enrollment code will be provided through the MySJSU Messaging system. Class starts on Angel August 25, 2010. Materials for class week 1 will be available starting August 25, 2010.

Course Description

Identifying distinguishing characteristics, culture, and relationships of information agencies. Emphasizes the role and responsibilities of managers and leaders, orchestrating people in achieving organizational goals. NOTE: Effective Spring 2009, LIBR 204 must be completed with a B grade or higher.

Course Objectives

Student learning outcomes

  1. Compare management theories, principles and practices;
  2. Apply analytical and strategic planning processes and skills;
  3. Identify the roles and activities of managers;
  4. Understand portfolios as a means of performance assessment;
  5. Experience and assess working in teams;
  6. Managing issues of diversity in the workplace;
  7. Prepare and post a resume and use the services of the SJSU Career Center;
  8. Review and use the professional and research literature of management.

LIBR 204 supports the following SLIS Core Competencies:

D. apply the fundamental principles of planning, management and marketing/advocacy;

M. demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations;

N. evaluate programs and services on specified criteria.

The Statement of Core Competencies for graduates of the Master of Library and Information Science program at SLIS may be found at

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including Angel, Elluminate and Second Life. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David.

For more information, see

Course Format and Office Hours
This is a virtual class. There are no class meetings. Private conference time can be set up as telephone call or e-mail.

Class Materials Access
Scheduled by student (Asynchronous)

Students are expected to login to the class (Angel) at least 4 to 5 times a week.

General Requirements
Access to the Internet is necessary. Students must have the ability to:

  • send and receive email with attachments in Word format
  • view the WWW with a graphical browser
  • view and create PDF files in version 3.0 or higher
  • use a current virus protection program to scan all assignments before electronic submission.

The course will be conducted using the SLIS course management system Angel. A code will be distributed to all enrolled students via MySJSU prior to the beginning of the class.

  • Students are required to participate in online discussions on Angel as required each week.
  • Assignments should be posted on the appropriate discussion forum in Angel for your colleagues to share and compare. If an assignment is sensitive for any reasons, you have the option of sending it directly to the instructor.
  • Questions about the class or procedures should be posted on the Angel “Class FAQ” discussion forum so that all the other students will see the question and the answer. Chances are your question is one that others have as well.
  • All papers should follow the latest edition of APA style using The Publication Manual of the American Psychological Association.


  • A1: Weekly Class Discussion Board (DB1-DB10) – Outcome #1: Compare management theories, principles, and practices. Assessment: Students will participate in class discussions that address current management and leadership theory and practice in the information professions.
  • A2: Management Essay and a 15-Minute Online Presentation on Diversity – Outcome #6: Recognize issues of diversity in the workplace. Outcome #8: Review and use the professional and research literature of management. Assessment: Students will use the King Library databases to locate, evaluate, and use the literature to develop an analytical essay and presentation.
  • A3: Strategic Plan – Outcome #2: Understand analytical and strategic planning processes and skills. Outcome #5: Experience and assess working in teams. Assessment: Students will work in groups on a strategic plan for a library and information science organization. The team project will include an evaluation of the group experience and peer review of other team members.
  • A4: Resume and Angel ePortfolio – Outcome #4: Identify portfolios as a means of performance assessment. Outcome #7: Prepare a resume and consult career development resources. Assessment: Students will develop their resume and post it on the Angel ePortfolio system. Students will also write a cover letter for a posted job description as part of a weekly class discussion.
  • A5: Evaluation of Programs and Services -- Outcome #3: Identify the roles and activities of managers and leaders. Assessment: Students will interview two people who have been involved in organizational change, summarizing the results, reviewing the literature on change and service innovations, and presenting a model process for initiating, planning, implementing, and evaluating that particular organizational change.

NOTE: Dates are “subject to change with fair notice.”

Submitting Assignments
Rules for submission of assignments:

  • All pages should be consecutively numbered with the student’s name and the name of the assignment in the header of each page
  • Each project should include a cover sheet with the title, name(s), and email of each contributor
  • All submitted work should be in Microsoft Word, double-spaced, 12-point font.
  • Spelling, grammatical and syntactical errors will affect the evaluation negatively. Use spell checker. It also helps to have someone review your paper and provide feedback -- before you submit your paper.
  • Work(s) cited should include complete bibliographical information and conform in format to the APA style manual
  • Assignments submitted after the due date may be subject to a grade penalty of a ten-point deduction for each day assignment is late. Assignments are due by the date indicated.
  • Assignments must be your own or your team’s work. Academic honesty and ethical standards relative to another person's work are highly valued. See the SJSU Academic Integrity Policy –

Textbooks and Readings

Required Textbook:

  • Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). Neal-Schuman. Available through Amazon: 1555705863. arrow gif indicating link outside sjsu domain

Recommended Textbook:

  • American Psychological Association (2009). Publication Manual of the American Psychological Association (6th ed.) American Psychological Association. Available through Amazon: 1433805618. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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