LIBR 204-17
Information Organizations and Management
Spring 2009 Greensheet

Dr. Leanne Strum
Phone: (757) 352-4172
Fax: (757) 352-4167
Office location: Online
Office hours: IM, Email, or Telephone (My office hours: 9-4 M-F (EST))

Greensheet Links
Textbooks and Readings
Course Requirements
Course Calendar
ANGEL Tutorials
iSchool eBookstore

Students must self-enroll for the course on Angel between January 21 and February 2, 2009. The required password access enrollment code will be provided through the MySJSU Messaging system. Class starts on Angel January 22, 2009. Materials for class week 1 will be available starting January 21, 2009 (11:55 PM). Review the materials, but do not start the class until January 22, 2009.

Course Description

Identifying distinguishing characteristics, culture, and relationships of information organizations. Emphasizes theories examining the interaction between human beings and the organizations in which they work.

Course Objectives

  • To develop personal managerial skills and a philosophy about management;
  • To understand the management task within an organizational setting;
  • To appreciate the complexities of organizational life and the role of the professional within an organization;
  • To become familiar with management literature in library and information science, business, and related fields;
  • To develop strategies for continued learning about management and continued development of leadership skills;
  • To learn about the creative activities of managers and the central roles they play in promoting group activities and innovation in an organizational context;
  • To examine issues related to managing information staffs and services in a diverse society.
  • To demonstrate good collaborative skills in working with classmates and instructor in this course to make it an effective and efficient learning environment.

LIBR 204 supports the following SLIS Core Competencies:

  • apply the fundamental principles of planning, management and marketing/advocacy;
  • design training programs based on appropriate learning principles and theories;
  • demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations;
  • evaluate programs and services on specified criteria.

In addition, this section supports the following SLIS Core Competencies:

  • Understand the nature of research, research methods and research findings; and be able to retrieve, evaluate and synthesize scholarly and professional literature for informed decision-making by specific client groups.

The Statement of Core Competencies for graduates of the Master of Library and Information Science program at SLIS may be found at

Readings are assigned throughout the class. They are in either the required text, from the King library or from other online sources.

A presentation with audio is available each week to provide you with an overview of a specific management topic. There are a number of lectures on the Stueart and Moran website on all management topics. Students are encouraged to review pertinent topics each week from this site.

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including Angel, Elluminate and Second Life. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David.

For more information, see

Course Format and Office Hours
This is a virtual class. There are no class meetings. Private conference time can be set up as telephone call or e-mail.

Class Materials Access
Scheduled by student (Asynchronous)

  • The class week runs from Thursday to Wednesday midnight.
  • Course materials will be available on the Wednesday (11:55 PM) prior to the beginning of the specific class week.

Students are expected to login to the class (Angel) at least 4 to 5 times a week.

General Requirements
Access to the Internet is necessary. Students must have the ability to:

  • send and receive email with attachments in Word format
  • view the WWW with a graphical browser
  • view and create PDF files in version 3.0 or higher
  • use a current virus protection program to scan all assignments before electronic submission.

The course will be conducted using the SLIS course management system Angel. A code will be distributed to all enrolled students via MySJSU prior to the beginning of the class.

  • Students are required to participate in online discussions on Angel as required each week.
  • Assignments should be posted on the appropriate discussion forum in Angel for your colleagues to share and compare. If an assignment is sensitive for any reasons, you have the option of sending it directly to the instructor.
  • Questions about the class or procedures should be posted on the Angel “Class FAQ” discussion forum so that all the other students will see the question and the answer. Chances are your question is one that others have as well.
  • All papers should follow the latest edition of APA style using The Publication Manual of the American Psychological Association.

Below are the graded assignments for the course. A brief description is provided. Please see the course outline each week and check the assignments link for more specific assignment details, including due dates and a grading rubric for each assignment. Assignments are due by midnight on the date shown on the class schedule.

  • My Story (50 Points)
  • Organizational Case Study or Critical Incident &Case Analysis (200 Points)
  • Electronic Portfolio (50 Points)
  • Strategic Planning for Change – Group Exercise (200 Points) 
  • Analytical Essay or Article (200 Points)
  • Weekly Discussion of the Course Topics (10 @ 20 Points Each)
  • Philosophy of Management (100 Points)

Submitting Assignments
Rules for submission of assignments:

  • All pages should be consecutively numbered with the student’s name and the name of the assignment in the header of each page
  • Each project should include a cover sheet with the title, name(s), and email of each contributor
  • All submitted work should be in Microsoft Word, double-spaced, 12-point font.
  • Spelling, grammatical and syntactical errors will affect the evaluation negatively. Use spell checker. It also helps to have someone review your paper and provide feedback.
  • Work cited should include complete bibliographical information and conform in format to the APA style manual
  • Assignments submitted after the due date may be subject to a grade penalty of a ten-point deduction for each day assignment is late. Assignments are due by the date indicated.
  • Assignments must be your own or your team’s work. Academic honesty and ethical standards relative to another person's work are highly valued. See the SJSU Academic Integrity Policy –

Students who complete the assignments in timely manner and participate at least once a week in the discussions will receive a B provided that the quality of written work meets the standard for the University. Self-assessment will be encouraged; in the last analysis, you should be the best judge of your work.

Above standard work is defined as work that clearly displays one or more of the following criteria:

  • Originality in the approach to the assignment
  • Exceptional depth of analysis
  • Critical comparison of readings, course material, discussions, experiences, etc.
  • Evidence of excellent preparation
  • Ability to synthesize, evaluate, and relate work to a larger picture

Final Comments
As with most things in life, you will get out of this course what you put into it. As your instructor, I pledge to be available to you usually within 24 hours of a direct email and at least 3-4 times a week reading and posting on Blackboard. I will do my best to return your assignments within 14 days after receiving them. I will try to provide useful feedback to help you improve your future performance.

Textbooks and Readings


Required Textbooks:

  • Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). Neal-Schuman. Available through Amazon: 1555705863. arrow gif indicating link outside sjsu domain

Recommended Textbooks:

  • American Psychological Association (2001). Publication Manual of the American Psychological Association (5th ed.). American Psychological Association. Available through Amazon: 1557987912. arrow gif indicating link outside sjsu domain
  • Green, R. A. (Ed.). (2007). Library management: A case study approach. Chandos Publishing. Available through Amazon: 1843343495. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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