Library Services for Racially & Ethnically Diverse Communities
Summer 2011 Greensheet
Dr. Arglenda Friday
Office Location: Virtual
Phone: (918) 378-2609
Office Hours: Best times-T & TH from 10-2 CST or by arrangement
Textbooks and Readings
This course will be available on D2L. You will be enrolled into the site automatically. I will send more information about course aqccess through MySJSU as we get closer to the start date of the semester.
This 3 unit course focuses on developing skills for planning, implementing, and evaluating programs and services for addressing the information needs of racially, ethnically, linguistically, and culturally diverse communities. It will also review major national, state, and local studies.
Course Prerequisites: LIBR 200, 202, 204
Student Learning Outcomes
At the completion of this course, the student will be able to:
- Gain knowledge about the characteristics, challenges, issues, needs, interests, and concerns associated with providing information services to ethnically and racially diverse groups;
- Develop skills and methods for identifying appropriate resources and communication channels for service delivery to these patrons;
- Design, implement and evaluate effective and responsive programs and services; and
- Review readings and studies reflecting major national, regional, state, and local trends for providing culturally appropriate library services to racially and ethnically diverse groups.
LIBR 275 supports the following SLIS Core Competency:
- Contribute to the cultural, economic, educational and social well-being of our communities;
- Recognize the social, cultural and economic dimensions of information;
- Evaluate programs and services on specified criteria.
In addition, this section supports the following SLIS Core Competency:
- Use service concepts, principles and techniques that facilitate information access, relevance, and accuracy for individuals or groups of users;
- Describe the fundamental concepts of information-seeking behaviors of diverse groups.
The primary requirements for this web based course are:
Papers and Exercises
In addition to short diversity exercises, students will complete:
- A library visit report to assess its responsiveness to the ethnic and racial characteristics of the community
- A review of a selection tool or resource to promote collection diversification
- A final project (research paper, diversity calendar of activities for an underserved population of patrons/potential patrons, an information resource kiosk for a specific racial or ethnic group or other appropriate proposal)
Forums provide opportunities for class members to engage in meaningful cognitive exchanges about their experiences, observations, and information about public library programs, services, collections, and functions. This form of class participation may also include analyzing case studies, role playing, and posting relevant cites to support your opinions about issues.
Students are expected to keep abreast of diversity issues affecting all types of library and information centers through:
- Association and interaction with working librarians and library professionals;
- Observations in various library settings; and
- By regularly reading professional literature, monitoring relevant listservs, and scanning newspapers and other journals.
Readings and discussion topics will be posted in modules on a weekly basis. Topics to be covered include the following, but the list is subject to change with fair notice:
Week 1: Introduction & Overview, definitions of diversity
Week 2: Population characteristics & User Needs
Week 3: Privilege & Information Seeking Behaviors
Week 4: Services to Diverse Communities
Week 5: Collection Diversification
Week 6: Programming and Planning
Week 7: Special Projects, Collaborations & Outreach
Week 8: Technology Issues & the Digital Divide
Week 9: Grants & Funding Sources
Week 10: Recruitment, Retention, & Cultural Sensitivity Training
|Discussion Participation||24 points|
|Library Visit and Diversity Assessment||20 points|
|Collection Tools & Resources Report||6 points|
|Diversity Exercises (5 Exercises)||20 points (4 points each)|
|Final Project||30 points|
Grades will be assigned based on how well students demonstrate:
- understanding of diversity and how it affects the delivery of library programs, and services, and the diversification of its collections;
- critical, reflective, and innovative thinking skills;
- ability to articulate the ways that philosophical perspectives influence our understanding of underserved populations in our library service areas
- originality in the approach to the assignment
- greater depth of analysis and overall treatment than required by the assignment
- superior organizational, written, or communication skills in the presentation of the material.
Grades for class participation will be based on your performance in terms of concrete, cognitive, and relevant contributions to the discussions or issues for analysis. Assessment would include the number of times you participate in class discussions or the number of times you provide links to outside sources of interest. Cognitive activities include the depth of your posts, critical evaluation of the readings by comparing them to other authors/sources/best practices, providing new ways of looking at an idea or suggesting new sources or leads for the class, and bringing up new ideas or questions.
Late assignments will not be accepted without prior notification and approval of the instructor, and with the understanding that there may be a reduction in number of points earned for the assignment. Incompletes will be assigned ONLY in cases of documented family or medical emergency.
Textbooks and Readings
The readings and articles will be available through the King Library, the Internet, and/or the course site. Current topics will be taken from library journals and other appropriate venues, including periodicals promoting services and programming to diverse communities.
Supplemental Readings & Resources
- Galens, J. et al. (eds.) Gale Encyclopedia of Multicultural America. (2nd Ed.) New York: Gale Research Inc., 2000.
- Guerena, S. (ed.). Latino Librarianship: A Handbook for Professionals. (2nd Ed.) Jefferson, NC: McFarland & Co., 2000.
- Josey, E.J. & DeLoach, Marva (eds). Handbook of Black librarianship. Lanham, MD: Scarecrow Press, 2000.
- Metoyer-Duran, C. Gatekeepers in Ethnolinguistic Communities. Norwood, NJ: Ablex Pub., 1993.
- American Library Association - diversity articles and publications.
No Textbooks For This Course.
The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:
|97 to 100||A|
|94 to 96||A minus|
|91 to 93||B plus|
|88 to 90||B|
|85 to 87||B minus|
|82 to 84||C plus|
|79 to 81||C|
|76 to 78||C minus|
|73 to 75||D plus|
|70 to 72||D|
|67 to 69||D minus|
In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:
- C represents Adequate work; a grade of "C" counts for credit for the course;
- B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
- A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.
Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).
General Expectations, Rights and Responsibilities of the Student
As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at http://www.sjsu.edu/senate/docs/S90-5.pdf. More detailed information on a variety of related topics is available in the SJSU catalog at http://info.sjsu.edu/web-dbgen/catalog/departments/LIS.html. In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.
Dropping and Adding
Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at http://info.sjsu.edu/static/catalog/policies.html. Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at http://www.sjsu.edu/provost/services/academic_calendars/. The Late Drop Policy is available at http://www.sjsu.edu/aars/policies/latedrops/policy/. Students should be aware of the current deadlines and penalties for dropping classes.
Information about the latest changes and news is available at the Advising Hub at http://www.sjsu.edu/advising/.
Consent for Recording of Class and Public Sharing of Instructor Material
University Policy S12-7, http://www.sjsu.edu/senate/docs/S12-7.pdf, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:
- "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
- It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
- In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
- "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."
Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at http://www.sjsu.edu/senate/docs/F15-7.pdf requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at http://www.sjsu.edu/studentconduct/.
Campus Policy in Compliance with the American Disabilities Act
If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at http://www.sjsu.edu/president/docs/directives/PD_1997-03.pdf requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at http://www.sjsu.edu/aec to establish a record of their disability.
Download Adobe Acrobat Reader to access PDF files.
More accessibility resources.