LIBR 204-16
Information Organizations and Management
Spring 2012 Greensheet

Mission of the School
The School of Library and Information Science (SLIS) at San Jose State University educates professionals and develops leaders who organize, manage and enable the effective use of information and ideas in order to contribute to the well-being of our communities.

Getting Started
SLIS utilizes a content management system called Desire2Learn for class communications, submitting assignments, and grade records. This course will be available on D2L on Wednesday, January 25. You will be enrolled into the site automatically.

Our class begins on Wednesday, January 25, 2012 and ends Tuesday, May 15, 2012. Weekly class sessions run from Monday through Sunday of the following week. New weekly material will appear each Monday in D2L and assignments are generally due Friday evenings by midnight.

Course Description

Identifying distinguishing characteristics, culture and relationships of information agencies. Emphasizes the role and responsibilities of managers and leaders, orchestrating people in achieving organizational goals.

Course Prerequisites:

Complete LIBR 203: Online Social Networking: Technology and Tools
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including D2L, Elluminate and Second Life. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David.
For more information, see ischool.sjsu.edu/classes/coursedesc.htm
Course Objectives

Student Learning Outcomes

• Compare management theories, principles and practices;
• Apply analytical and strategic planning processes and skills;
• Identify the roles and activities of managers;
• Understand portfolios as a means of performance assessment;
• Experience and assess working in teams;
• Managing issues of diversity in the workplace;
• Prepare and post a resume and use the services of the SJSU Career Center;
• Review and use the professional and research literature of management.

LIBR 204 supports the following SLIS Core Competencies:

• apply the fundamental principles of planning, management and marketing/advocacy;
• demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations;
• evaluate programs and services on specified criteria.

ischool.sjsu.edu/slis/competencies.htm

Course Requirements

Assignments
More detail on each assignment will be provided in D2L.

• D2L Online Discussion/Class Participation
  As this class is completely on-line and asynchronous, participation in the weekly D2L discussions is essential for success in the course. Weekly postings are due each Friday by midnight. (Student Learning Outcomes: Compare management theories, principles and practices; Identify the roles and activities of managers; Managing issues of diversity in the workplace)
• Analytical essay: Good to Great and the Social Sectors
  You will read, analyze, and respond to Jim Collins' brief monograph considering its application to the theory, principles, and practice of information organizations and management. The analytical essay will be up to four pages, double-spaced.  (Student Learning Outcome: Review and use the professional and research literature of management)
  
• Group Project, Part 1
  Students will be assigned to a team for a two-part project creating a strategic plan for an information organization. In the first part, the team will draft vision, mission and value statements for the organization. In addition, each team will produce a literature review and conduct an environmental scan including a SWOT analysis (strengths, weaknesses, opportunities and threats).   (Student Learning Outcomes: Apply analytical and strategic planning processes and skills; Experience and assess working in teams; Review and use the professional and research literature of management)
  
• Group Project, Part 2
  Based on findings of the first part of the project, the group will articulate strategic directions for the information organization. Each goal will be measured by appropriate criteria specified and presented by the team to their classmates. An annotated bibliography and an analysis of relevant best practices will be shared in the conclusion. A peer review regarding individual contributions and performance on the team will be included in the final grade.  (Student Learning Outcomes: Apply analytical and strategic planning processes and skills; Experience and assess working in teams; Review and use the professional and research literature of management)
• Resume and ePortfolio
  Students will be introduced to the SJSU Career Center services and will be asked to submit their resume. In addition, students will also utilize the ePortfolio function in the D2L learning management system and create or post their resume in the D2L.  (Student Learning Outcomes: Understand portfolios as a means of performance assessment; Prepare and post a resume and use the services of the SJSU Career Center)
  
• Philosophy of Management and Leadership
  This culminating essay will be an opportunity to synthesize the major elements of LIBR 204 and allow you to present your own philosophy of management and leadership, supported and informed by the course material and professional experience. A standard paper, up to four pages is perfectly acceptable, but students will be strongly encouraged to consider producing and presenting this final work in an alternative format (e.g. website, wiki, podcast, video, etc.).    (Student Learning Outcomes: Compare management theories, principles and practices; Compare management theories, principles and practices; Review and use the professional and research literature of management)

All assignments must be submitted by midnight. Grades will be reduced for any late work, each day late, by twenty percent. Please contact me prior to a deadline in the case of illness or emergency.

Writing Requirement
If an instructor finds that a student's writing ability is unacceptable the instructor will require the student to sign up for online writing tutoring. The student will ask the tutor to confirm with the instructor that the student is attending sessions.

Incompletes
Students should avail themselves of the policy for uncompleted coursework on the School’s website under “Registration.”

Course Calendar
The following dates are tentative and subject to change with fair notice.

• Week 1 (January 25)
  Management Introduction and Concepts
• Week 2 (January 30)
  Diversity and Marketing
• Week 3 (February 6)
  Change/Innovation and Decision Making
• Week 4 (February 13)
  The Planning Process and Power, Authority, and Responsibility
  Good to Great essay due (Friday, February 17)
• Week 5 (February 20)
  Delegation and Performance, Quality and Control
• Week 6 (February 27)
  Communication and Motivation
• Week 7 (March 5)
  Leadership
• Week 8 (March 12)
  Managing People
• Week 9 (March 19)
  Managing Money
  Group Project, Part 1 due (Friday, March 23)
• Week 10 (April 2)
  Managing Technology
• Week 11 (April 9)
  Managing and Planning Physical Facilities
• Week 12 (April 16)
  Career Development
  Group Project, Part 2 due (Friday, April 20)
• Week 13 (April 23)
  Looking Forward
  Resume and ePortfolio due (Friday, April 27)
• Week 14 (April 30)
  Advanced Topics
• Week 15 (May 7)
  Synthesis  and Writing
  Philosophy of Management and Leadership due (Tuesday, May 15)
  Spring Semester ends, Tuesday, May 15, 2012

Grading

Textbooks and Readings

Required Textbooks:

• Collins, J. (2005). Good to great and the social sectors: A monograph to accompany good to great. Neal-Schuman. Available through Amazon: 0977326403.

• Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). Neal-Schuman. Available through Amazon: 1555705863.

Recommended Textbooks:

• American Psychological Association (2009). Publication Manual of the American Psychological Association (6th ed.) American Psychological Association. Available through Amazon: 1433805618.

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

• C represents Adequate work; a grade of "C" counts for credit for the course;
• B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
  For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  
• A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at http://www.sjsu.edu/senate/docs/S90-5.pdf. More detailed information on a variety of related topics is available in the SJSU catalog at http://info.sjsu.edu/web-dbgen/catalog/departments/LIS.html. In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at http://info.sjsu.edu/static/catalog/policies.html. Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at http://www.sjsu.edu/provost/services/academic_calendars/. The Late Drop Policy is available at http://www.sjsu.edu/aars/policies/latedrops/policy/. Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at http://www.sjsu.edu/advising/.

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7, http://www.sjsu.edu/senate/docs/S12-7.pdf, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

• "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
  • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
  • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
• "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at http://www.sjsu.edu/senate/docs/F15-7.pdf requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at http://www.sjsu.edu/studentconduct/.

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at http://www.sjsu.edu/president/docs/directives/PD_1997-03.pdf requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at http://www.sjsu.edu/aec to establish a record of their disability.

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