MARA 204-10
Management of Records and Archival Institutions
Spring 2012 Greensheet

Jason Kaltenbacher, MA
Office hours: By appointment.  Appointments can be via telephone or online.

Greensheet Links
Textbooks and Readings
Course Requirements
iSchool eBookstore

You will be enrolled into the D2L site for this course automatically on the first day of the semester. 

Course Description

Application of management principles to the administration of records and archives management functions, theories and concepts; decision-making; goals and objectives; organizational structures; human resources; financial considerations; marketing; legal considerations; ethical considerations; global concerns.  Not repeatable.

Course Prerequisites: Students will have the specified minimum hardware and software to participate fully in the course.

Course Objectives

Student Learning Outcomes:
At the completion of the course, students will be able to:

  • Identify, interpret and apply some of the major management theories applicable to modern organizations
  • Articulate the place of archives and records management environments within major organizational models
  • Relate models of records management and administration to organizational models
  • Analyze, through case studies and journal/periodical literature, how management decisions affect and are affected by records and recordkeeping

This course satisfies the following MARA Core Competencies:

  • D. Have expertise in the basic concepts and principles used to identify, evaluate, organize, maintain, and provide access to records of current and enduring value.
  • F. Apply fundamental management theories and principles to the administration of records and recordkeeping organizations
  • G. Know the legal requirements and ethical principles involved in records management and the role the record keeper plays in institutional compliance and risk management.

Course Requirements

Lectures, discussions, assignments, and rubrics will be posted to the Desire2Learn course management system.  Links to additional materials will be provided in Desire2Learn as well.

Here is a brief summary of the assignments and points earned:

  • Student Introduction post to discussion board - 10 points
  • Discussion based on material covered - 10 points each X 6 = 60
  • Discussions based on 2 MARA colloquium speakers - 20 points each X 2 = 40 points
  • Action Research: Environmental Scan/SWOT analysis - 100 points
  • Group Project:  Strategic Plan (Includes paper, presentation, and peer evaluation) - 300 points
  • Operational plan - 100 points
  • Action research: Evaluation of Archives/Records Management Program - 100 points
  • Upload 2 examples of assignments to the e-portfolio in Desire2Learn - 10 points

Total total number of points for this call is 720.

NOTE:  In the course calendar for weeks in which discussion is noted as optional, there will be no points given for discussion in those weeks.

NOTE: For weeks with required discussion board postings, students should provide their initial post by Wednesday at midnight (pacific time), to leave ample time for follow-up discussion.  The current’s week’s discussion board is set to close each Sunday at 11:59pm (pacific time).  Please participate actively in the required discussions.

Details for all of the discussions and assignments will be provided in Desire2Learn.

Assignments Due
Each academic week beings on Monday and ends on Sunday.  Assignments will be due by midnight (pacific time) on the due date.  

Course Calendar

Week/Dates Primary Readings Assignment
#1 January 25-February 5 Setting the Stage: Challenges and Opportunities in Leading Archives and Records Programs (Ch. 1) Review PowerPoint lecture

Introductory post

Discussion board (optional)
# 2 February 6-February 12 The Records Management Leader (Ch. 2) Review PowerPoint lecture

Discussion board (required)
# 3 February 13-February 19 Leading a Successful Records Management Program (Ch. 4) Review PowerPoint lecture

Discussion board (colloquium viewing, required)
# 4 February 20-February 26 From Cultural Luxury to "The Way We Do Things...?" (Ch. 5) Review PowerPoint lecture

Discussion board (optional)

Action Research (Individual): Environmental Scan/SWOT analysis; Due: Feb. 26th
# 5 February 27-March 4 Trying to Lead from Good to Great and Some Reflections on Leadership at all Levels (Ch. 7) Review PowerPoint lecture

Discussion board (required)
#6 March 5-March 11 Meeting Leadership Challenges: Lessons from Experience (Ch. 8) Review PowerPoint lecture

Discussion board (required)
# 7 March 12-March 18 Records Management  and Archival Standards: What they are and Why they are important (Ch. 3) Review PowerPoint lecture

Discussion board (optional)

Group Project: Strategic Plan; Due: March 18th
# 8 March 19- March 25 Competing for Relevance:  Archives in A Multiprogram Organization (Ch. 6) Review PowerPoint lecture

Discussion board (required)
# 9 April 2- April 8 Stranger in a Strange Land: The Archivist and the Corporation (Ch. 9) Review PowerPoint lecture

Discussion board (optional)
# 10 April 9- April 15 Managing Change at the Vermont State Archives:  A Continuing Issue (Ch. 10) Review PowerPoint lecture

Discussion board (required)

Individual Paper: Operational Plan; Due: April 15th
# 11 April 16-April 22 Appraising, Transferring, Preserving and Making Available Born-Digital Records From Central Govt. Departments ("Seamless Flow") (Ch. 11) Review PowerPoint lecture

Discussion board (required)
# 12 April 23- April 29 Leading from the Middle: Building a University Archives (Ch. 12) Review PowerPoint lecture

Discussion board (colloquium viewing, required)
# 13 April 30-  May 6 The State Archives, Education, and Politics in NY (Ch. 13) Review PowerPoint lecture

Discussion board (optional)

Upload 2 examples of work to e-portfolio in Desire2Learn; Due: May 6th
# 14 May 7-May 13 Leading Archives and Records Programs (Ch. 14 & 15) Review PowerPoint lecture

Discussion board (optional)

Action Research (Individual): Evaluation of Archives/Records Management Program; Due: May 13th
# 15 May 14- May 15 Course Wrap-up Review PowerPoint lecture

*No discussion board

Please consider completing the SOTE (Student Opinion of Teaching Effectiveness).  Optional but appreciated; Due: May 15th

**Spring Break: March 26th – March 30th, 2012


  1. Course grades are determined by the accumulation of 720 possible points, distributed as outlined above under the course calendar.
  2. This class follows the standard SLIS Grading Scale.  Assignments turned in after the due date will be deducted one letter grade from that earned if the assignment was completed on time.

Everyone begins the class with a grade of "B", the standard grade for graduate level work.  Students who complete the assignments and participate in all discussions will receive a 'B' provided the quality of the written work is defined clearly.  The breakdown for your course grade, based on the SJSU SLIS Grading Scale, must meet the following criteria:

  • Originality in the approach to the assignment
  • Greater depth of analysis than the written assignment expects
  • Critical evaluation of readings by comparing them to other authors or sources
  • Ability to organize information for themselves and others plus create tools for learning and knowledge retrieval.

Grade Penalties 
Penalties are also assessed in the following situations:

  • Errors in spelling, grammar, and syntax will be subject to a grade penalty
  • Evidence of plagiarism will result in a grade of F for the course.

Other Relevant Information
Participation is gauged by your submissions to the assignments and the discussion postings.  If you have questions or concerns, take advantage of the posted office hours to discuss them with the instructor.  It is also advisable to touch base with the instructor from time to time throughout the course.

Textbooks and Readings

NOTE:  All papers, except the Strategic Plan and Operational Plan, must follow the APA Style Manual.  If you do not have one, it is advisable to purchase one as this Manual will be used throughout all your MARA coursework.  You can become familiar with APA formatting and style at: http://owl.english.purdue/.edu/owl/resource/560/01/

Formatting and style for the Strategic Plan and Operational Plan will be addressed in Desire2Learn.

Required Readings
There may be other readings required.  Locations for them or the actual article will be posted in Desire2Learn in the course content area.

Required Textbooks:

  • Dearstyne, B. W. (2008). Leading and Managing Archives and Records Programs: Strategies for Success. Neal-Schuman. Available through Amazon: 1555706150. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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