LIBR 204-10
LIBR 204-11
Information Organizations and Management
Fall 2013 Greensheet

Robert Boyd
Home Phone: (408)554-5398
Office Hours: by appointment

Greensheet Links
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Mission of the School
The School of Library and Information Science (SLIS) at San Jose State University educates professionals and develops leaders who organize, manage and enable the effective use of information and ideas in order to contribute to the well-being of our communities.

Getting Started
SLIS utilizes a content management system called Desire2Learn for class communications, submitting assignments, and grade records. Students will be automatically enrolled in the D2L site for this course.   The course will be automatically available to students on Wednesday, August 21, 2013.

Our class begins on Wednesday, August 21, 2013 and ends Monday, December 9, 2013. Weekly class sessions run from Sunday through Saturday of the following week. New weekly material will appear each Sunday in D2L and assignments are generally due Friday evenings before midnight.

Course Description

Identifying distinguishing characteristics, culture and relationships of information agencies. Emphasizes the role and responsibilities of managers and leaders, orchestrating people in achieving organizational goals.

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools 
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including D2L, Blackboard Collaborate and immersive environments. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David. 

For more information, see

More detail on each assignment will be provided in D2L.

  • D2L Online Discussion/Class Participation
    As this class is completely on-line and asynchronous, participation in the weekly D2L discussions is essential for success in the course. Weekly postings are due each Friday before midnight. (Student Learning Outcomes: #1, #3, #6)
  • Analytical essay: Good to Great and the Social Sectors
    You will read, analyze, and respond to Jim Collins' brief monograph considering its application to the theory, principles, and practice of information organizations and management. The analytical essay will be up to four pages, double-spaced.  (Student Learning Outcome: #8)
  • Group Project, Part 1
    Students will be assigned to a team for a two-part project creating a strategic plan for an information organization. In the first part, the team will draft vision, mission and value statements for the organization. In addition, each team will produce a literature review and conduct an environmental scan including a SWOT analysis (strengths, weaknesses, opportunities and threats).   (Student Learning Outcomes: #2, #5, #8)
  • Group Project, Part 2
    Based on findings of the first part of the project, the group will articulate strategic directions for the information organization. Each goal will be measured by appropriate criteria specified and presented by the team to their classmates. An annotated bibliography and an analysis of relevant best practices will be shared in the conclusion. A peer review regarding individual contributions and performance on the team will be included in the final grade.  (Student Learning Outcomes: #2, #5, #8)
  • Resume and ePortfolio
    Students will be introduced to the SLIS Career Development online resources and will be asked to submit their resume. In addition, students will also utilize the ePortfolio function in the D2L learning management system.  (Student Learning Outcomes: #4, #7)
  • Philosophy of Management and Leadership
    This culminating project will be an opportunity to synthesize the major elements of LIBR 204 and allow you to present your own philosophy of management and leadership, supported and informed by the course material and professional experience.   Students will utilize an alternate format (e.g. website, wiki, podcast, video, Powerpoint, Prezi, etc.) to produce and present their final assignment.    (Student Learning Outcomes: #1, #8)

All assignments must be submitted before midnight. Grades will be reduced for any late work, each day late, by twenty percent. Please contact me prior to a deadline in the case of illness or emergency.

Writing Requirement
If an instructor finds that a student's writing ability is unacceptable the instructor will require the student to sign up for online writing tutoring. The student will ask the tutor to confirm with the instructor that the student is attending sessions.

Students should avail themselves of the policy for uncompleted coursework on the School’s website under “Registration.”

Course Calendar
The following dates are tentative and subject to change with fair notice.

  • Week 1 (August 21)
    Management Introduction and Concepts
  • Week 2 (August 25)
    Diversity and Marketing
  • Week 3 (September 1)
    Change/Innovation and Decision Making
  • Week 4 (September 8)
    The Planning Process and Power, Authority, and Responsibility
    Good to Great essay due (Friday, September 13)
  • Week 5 (September 15)
    Delegation and Performance, Quality and Control
  • Week 6 (September 22)
    Communication and Motivation
  • Week 7 (September 29)
  • Week 8 (October 6)
    Managing People
  • Week 9 (October 13)
    Managing Money
    Group Project, Part 1 due (Friday, October 18)
  • Week 10 (October 20)
    Managing Technology
  • Week 11 (October 27)
    Managing and Planning Physical Facilities
  • Week 12 (November 3)
    Career Development
    Group Project, Part 2 due (Friday, November 8)
  • Week 13 (November 10)
    Looking Forward
    Resume and ePortfolio due (Friday, November 15)
  • Week 14 (November 17)
    Advanced Topics
  • Week 15 (December 1)
    Synthesis  and Reflection
    Philosophy of Management and Leadership due (Friday, December 6)
    Fall Semester ends, Monday, December 9, 2013


Assignment Percentage Due Date
D2L Discussion Forum participation 30% Weekly
Good to Great essay  15% September 13, 2013
Group Project, Part 1 15% October 18, 2013
Group Project, Part 2  15% November 8, 2013
Resume and ePortfolio  10% November 15, 2013
Philosophy of Management and Leadership 15% December 6, 2013

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

LIBR 204 has no prequisite requirements.

Student Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Compare management theories, principles and practices.
  2. Understand analytical and strategic planning processes and skills.
  3. Identify the roles and activities of managers and leaders.
  4. Identify portfolios as a means of performance assessment.
  5. Experience and assess working in teams.
  6. Recognize issues of diversity in the workplace.
  7. Prepare a resume and consult career development resources.
  8. Review, use and properly cite the professional and research literature of management and leadership.

Core Competencies (Program Learning Outcomes)

LIBR 204 supports the following core competencies:

  1. D Apply the fundamental principles of planning, management, marketing, and advocacy.
  2. M Demonstrate oral and written communication skills necessary for professional collaboration and presentations.
  3. N Evaluate programs and services based on measurable criteria.


Required Textbooks:

  • Collins, J. (2005). Good to great and the social sectors: A monograph to accompany good to great. Neal-Schuman. Available through Amazon: 0977326403. arrow gif indicating link outside sjsu domain
  • Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). Neal-Schuman. Available through Amazon: 1555705863. arrow gif indicating link outside sjsu domain

Recommended Textbooks:

  • American Psychological Association (2009). Publication Manual of the American Psychological Association (6th ed.) American Psychological Association. Available through Amazon: 1433805618. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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