LIBR 204-03
Information Organizations and Management
Spring 2014 Greensheet

Dr. Ruphina N. Ozoh
Phone: 678-860-4730
Office Hours: My email is checked several times a day.
Telephone appointments scheduled as needed.

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D2L Information: This course will be available on January 23. You will be enrolled into the site automatically.

Course Description

Identifying distinguishing characteristics, culture and relationships of information agencies. Emphasizes the role and responsibilities of managers and leaders, orchestrating people in achieving organizational goals.

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools.
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including Elluminate and Second Life. For more information, see:

Discussion Forum
LIBR 204 will consist of weekly lectures and discussions, as comparable to the ones held in a traditional classroom.  Lecture notes and discussion topics will be provided every week.  Participation in the discussion forum is mandatory, as it is a platform designed for all to exchange information gained from the textbook, scholarly materials, and as well as personal library experiences and observations.

Students will be required to respond thoroughly to each discussion topic with a minimum of 200 words by the deadline noted.  Also, students will be required to respond to at least two students for each unit.  While a specific length is not required when commenting on postings made by other students, such comments must go beyond the "great post" or "I agree with that" type of messages.

Comments made by students to each discussion topic will stimulate a classroom discussion and give students the opportunity to interact and learn from one another.


  • Assignment 1: Site Visit-Management Styles
    Students will visit a library to interview the branch manager or any management staff about the management style that they currently use in running the branch.  At the end of the interview, students will be expected to analyze their findings and write their comments whether negative or positive about the management style being used by the staff interviewed. This paper will be graded based on the depth, quality, organization and clarity of the submissions. Supports SLO #1, #3, #8.

  • Assignment 2: Group Project-Strategic Planning
    Students will be divided into groups to develop a strategic plan for a library or information organization.  Each group will operate as the Strategic Planning Committee of a library or information organization that is being charged to prepare a plan that will keep the organization relevant in the community.  This team project will include an evaluation of the group experience and peer review of other team members.  This project will be graded based on the depth, quality, organization and clarity of the submissions. Supports SLO #2, #3, #4, #5, #8.

  • Assignment 3: Library Management
    Students will produce a well written essay on any of the topics that will be discussed in this class (see Course Calendar below).  Any topic selected should be addressed with library management in mind.  You are required to synthesize the information gathered from textbooks, journal articles and personal experiences when completing this work.  This paper will be graded based on the depth, quality, organization and clarity of the submissions. Supports SLO #1, #3, #4, #8.

  • Assignment 4: Resume and ePortfolio
    Students will be introduced to the SJSU Career Center services and will be required to create a resume or update the one that they currently have.  The ePortfolio function will also be utilized by students.  (Student Learning Outcomes: Understand portfolios as a means of performance assessment; Prepare and post a resume and use the services of the SJSU Career Center). Supports SLO #4, #7.

Requirements for Assignments

  • Double Line Spacing
  • 12 Point Font
  • APA Format

More details will be provided for each assignment in the Course Room.

Writing Requirement
If an instructor finds that a student's writing ability is unacceptable the instructor will require the student to sign up for online writing tutoring.  The student will ask the tutor to confirm with the instructor that the student is attending sessions.

Students should avail themselves of the policy for uncompleted coursework on the School's website under "Registration."

Course Calendar
The following dates are tentative and subject to change with fair notice.

  • Unit 1 Personal Introduction
  • Unit 2 Management- Introduction and Concepts
  • Unit 3 Management and Diversity
  • Unit 4 Marketing
  • Unit 5 Change and Innovation
  • Unit 6 Decision Making
  • Unit 7 The Planning Process
  • Unit 8 Delegation and Performance, Quality and Control
  • Unit 9 Communication and Motivation
  • Unit 10 Leadership and Power, Authority and Responsibility
  • Unit 11 Managing People
  • Unit 12 Managing Money 
  • Unit 13 Managing Technology 
  • Unit 14 Managing and Planning Physical Facilities
  • Unit 15 Career Development and Course Feedback

Instructional Methods and Evaluation
The following are subject to change with fair notice

Discussions 30% Weekly, January 23-May 5
Assignment 1: Management Styles 20% Monday, February 17
Assignment 2: Strategic Planning 25% Monday, March 31
Assignment 3 Library Management 15% Monday, April 14
Assignment 4: Resume and ePortfolio 10% Monday, April 28

All projects are due by midnight.  One point will be deducted each day a project is late, so, please contact me if you cannot turn in your assignments on the due dates so that other arrangements could be made.

Recommended Textbook

  • American Psychological Association (2009).  Publication Manual of the American Psychological Association (6th ed.). Chicago: American Psychological Association. Available through Amazon: 1433805618

There are several sites on the internet that will provide free examples of how to cite your sources using the APA Format.

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

LIBR 204 has no prequisite requirements.

Student Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Compare management theories, principles and practices.
  2. Understand analytical and strategic planning processes and skills.
  3. Identify the roles and activities of managers and leaders.
  4. Identify portfolios as a means of performance assessment.
  5. Experience and assess working in teams.
  6. Recognize issues of diversity in the workplace.
  7. Prepare a resume and consult career development resources.
  8. Review, use and properly cite the professional and research literature of management and leadership.

Core Competencies (Program Learning Outcomes)

LIBR 204 supports the following core competencies:

  1. D Apply the fundamental principles of planning, management, marketing, and advocacy.
  2. M Demonstrate oral and written communication skills necessary for professional collaboration and presentations.
  3. N Evaluate programs and services based on measurable criteria.


Required Textbooks:

  • Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). Neal-Schuman. Available through Amazon: 1555705863. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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