LIBR 220-11
Resources and Information Services in Professions and Disciplines
Topic: Consumer Health Librarianship
Spring 2015 Greensheet

Charles Greenberg, MLS MEd AHIP
Phone (work): +86-57755870651
Phone (cell):   +86 18267770875 (cell, wechat)
Office Location: Skype or Blackboard Collaborate (available to enrolled students)
Optional Class Topic Discussion hours (January 22  to February 20th), with Blackboard Collaborate): One optional-attendance and recorded Blackboard Collaborate Discussion per topic, based on a schedule to be posted.

NOTE: Attendance at the scheduled Blackboard Collaborate discussions is OPTIONAL but encouraged.  Please take advantage of the live topic presentations and office hours to practice with Blackboard Collaborate.  "Audience" attendance at the student Blackboard Collaborate presentations at the end of the semester is expected, unless a work or family-related attendance exemption is requested in advance. Unpredicted class cancellations will be posted in Canvas Course announcements and announced via sjsu email; when I am traveling for work-related reasons, some discussions sessions may be prerecorded or precepted by a guest speaker and/or Blackboard Collaborate teaching assistant. Use of free Jing desktop recording software (or any desktop/audio recording utility)is required for submitting a self-introduction with a URL for other students during the first week of class.

Assignment due dates subject to change with fair notice.

Students are required to use and access the sjsu email account (which may be set to forward to a personal email account) on a daily basis during the course, as well as Mr. Greenberg’s Skype account or cell phone at any time to seek clarification of calendar dates and assignments.  The instructor's work email ( or may occasionally be blocked by hotmail and AOL services as a spoofed spam originator, which is why he will normally send class communications through SJSU email, accessible in the CANVAS course system.

Greensheet Links
iSchool eBookstore

Canvas Information: Courses will be available beginning January 22nd, 12:01am PST unless you are taking an intensive or a one unit or two unit class that starts on a different day. In that case the class will open at 12:01am PST on the first day that the class meets.

You will be enrolled into the Canvas site automatically.

Spring 2015 students should wait until November 1, 2014 to request a CANVAS account.

The SJSU iSchool assigns Canvas accounts to students and faculty. This procedure not only increases protection of our school's online course materials, but also ensures security of both Canvas functionality and user personal information.

Course Description

Information professionals can provide health information to consumers of all ages who are increasingly concerned with managing their own wellness or improving communication with their health providers. Consumer health librarianship is practiced in academic, public, school, community, and hospital settings.  220-11 Consumer Health Librarianship focuses on the librarian-patient/care-giver interaction and the provision of resources and services for patients/care-givers in academic, public, school, community, and patient advisory hospital settings.

Course Requirements


Evaluation of Student Performance: Criteria 

Grading: This is a 1 credit course. There are a possible 100 points, using the standard SJSU SLIS Grading Scale.

A semester project must be completed within the 4-week semester. There will be two format choices for the individual assignment that accounts for 40 points of the semester grade.

  1. Create an original thematic article on an issue, trend, or aspect of consumer health libraries and/or librarianship. You must state the target publication for this article manuscript in a footnote on the cover sheet. No less than 1500 and no more than 2000 words, including bibliography and cover sheet, using the Vancouver style for citing your sources ( . RefWorks 2.0 or Zotero 3.0 is able to format a paper in this Vancouver style.  The King Library video lesson on using RefWorks. Zotero 3.0 has tutorials here: .  (Note:  Any violation of the academic integrity policy (e.g. plagiarism) in LIBR 220-xx will result in a “0” for the assignment containing the violation, in addition to any other sanctions applied by the Office of Student Conduct and Ethical Development.)
  2. 2. Start a thematic blog on a topic of high relevance to consumer health librarianship at or with at least 10 entries.  An entry should not be shorter than 150 or longer than 200 words. There should be considerable use of links, images, or other media which take the topic and blog entries beyond text, without being gratuitous. Example of a 220-02 Medical Librarianship blog:

Additional Individual Assignments:

  • 20 pts- Reference interview and essay about experience
  • 10 pts- Household Product Lookup and essay
  • 10  pts- Pubmed Search and myNCBI collection
  • 10 pts- Evaluate two consumer health web sites
  • 10 pts- Canvas discussion class participation grade

Written project requirements:

    1. Evaluation criteria for written paper or blog include:
      • Theme, Hypothesis, or Topic statement
      • Evidence of wide variety of sources related to Consumer Health and Librarianship
      • Technical accuracy of Research Material
      • Appearance
      • Spelling
      • Grammar
      • Punctuation
      • Overall neatness
      • Citation Format:  International Biomedical Style (Vancouver Style), available with King Library subscription to RefWorks.
    2. The evaluation of the reference interview and essay will be based on the criteria of organization, effective interview questions, 400 words.
    3. The evaluation of the Consumer Health web site evaluations will be based on justification for rating and evidence presented according to the instructor-provided rubric. Your assignment will be posted in CANVAS for comments by your classmates.
    4. The evaluation of the Household Product review will be based on justification for rating and evidence presented according to the instructor-provided form.  Your assignment will be posted in CANVAS for comments by your classmates.
    5. The evaluation of the PubMed search and myNCBI Collection will be based on demonstration of an advance searching combination and the assignment of relevant citations to the Collection, which should be available and shared with a publicly shared URL for your classmates.

Incompletes will be granted only in rare and extreme emergency situations. Students who cannot fulfill all the work for a course due to a medical or family emergency may be assigned an Incomplete only if arrangements are made with the instructor. Please see the SLIS policy on incompletes:

Recommended Readings:

Additional suggested readings will be posted in Canvas.

Course Calendar

Thursday, January 22 First Day of Spring 2015 Instruction; Receive access to CANVAS for course. Submit personal introduction created with Jing on Canvas site by January 24, 11:59pm PST
Sunday, January 25 First OPTIONAL Blackboard Collaborate Topic Presentation 5:00pm-6:00pm PST (additional schedule to be distributed) Recording will be immediately posted. 
Wednesday, January 28 First Blackboard Collaborate Office Hour at 5:00pm-6:00pm PST. Recording will be immediately posted. [no posted recordings if no students attend office hour]
Friday, February 6 Deadline to declare paper/blog topic in Canvas forum. After approval from instructor, topic must be posted to discussion group so other students know that topic is taken.
Friday, February 20 Last Day of Spring 1-credit semester. Final Paper or Blog address submitted, 11:59pm PST, emailed to Instructor. 

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

LIBR 210

Student Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Identify, organize, and evaluate appropriate health information resources and services for consumers and care givers in particular contexts.
  2. Understand the ethical concerns of providing health information without health training.
  3. Conduct a consumer health reference interview.
  4. Explain the history, current roles, and opportunities for providing accurate and useful health information to consumers.
  5. Promote and market electronic resources to constituent communities.
  6. Conduct health information outreach and education in presentation contexts, individually and collaboratively.

Core Competencies (Program Learning Outcomes)

LIBR 220 supports the following core competencies:

  1. I Use service concepts, principles, and techniques to connect individuals or groups with accurate, relevant, and appropriate information.
  2. M Demonstrate oral and written communication skills necessary for professional collaboration and presentations.


Required Textbooks:

  • Spatz, M., & Medical Library Association (2014). The Medical Library Association guide to providing consumer and patient health information. Rowman & Littlefield. Available as free eBook through King Libraryarrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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