INFO 241-11
Automated Library Systems
Fall 2015 Greensheet

Dr. Timothy J. Dickey
Office Hours: Tuesdays 11am Pacific time, or by appointment. Your email questions about any other course question during the week should be answered within 24 hours.

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Canvas Information: Courses will be available beginning August 20, 6 am PDT unless you are taking an intensive or a one unit or two unit class that starts on a different day. In that case the class will open on the first day that the class meets. Course sites will close on February 28, 2016.

You will be enrolled into the Canvas site automatically.

This course will be available beginning Sept. 25. I will send more information about course access as we approach this date.

Course Description

This course will introduce you to the variety of technology applications available to libraries in the twenty-first century, with a focus on underlying concepts and issues of library technology management. You will learn about the history and current state of integrated library systems, the current and expanding use for libraries of new technology fields such as open-source systems, e-books, and mobile applications, and the potential use in the near future of emerging technologies such as web services, linked data, and embedded computing. Many students will already be familiar with at least one automated library system; the emphasis therefore is on new trends and the plethora of alternative technologies now available. Course materials, discussions, and written assignments will center on the practical applications of successful library technologies - how information professionals are already using these tools to meet the 21st century requirements of their users.

Course Requirements

Weekly Readings
There is no textbook assigned for the course; most readings come from the ALA journal Library Technology Reports, available in full-text via the database: Academic Search Premier that you may access online at the King Library site ( For any other course readings, I will provide a direct link to their location on the library website. Some weeks may include readings or websites to “peruse;” please take all of these reading assignments seriously, as each introduces you to important resources for your written work in this course, as well as your future work in library automation. There will be an asynchronous lecture for most weeks' topics. The weekly readings support all five of the CLO's.

Implementation Report (20%)
Each student will formally but concisely discuss one implementation of an expanded library technology system - an ILS discovery layer, a VRS implementation, an open-source software system, a digital rights management module, etc. - in the context of a specific library or information center. Elements important to the first part of the discussion include, but are not limited to the following: the specific user base of the library or information center, the type of collection being managed, history of the specific product and vendor, complete inventory of the expanded technologies deployed and special apps integrated into the operation, pricing model, customization, and any information about the installation and integration process. The second half of the report should offer any critical evaluation possible, supported by properly cited
interviews with staff members, LIS or technology user studies literature, published reviews of this product or its implementation at peer institutions. You should consider writing as if presenting a contracted outside evaluation of the technology implementation, and should limit the report to 2-3 pages. Due Oct. 11. The Implementation Report supports CLO's 1, 3, and 4:

  • Demonstrate an understanding of the underlying concepts and issues of library technology management.
  • Demonstrate an understanding of technology (hardware and cloud technologies) and industry standards and their importance in the field.
  • Evaluate the potential use for libraries of new technology fields such as open-source systems and mobile applications.

E-Book Vendor Review (20%)
Each student will compose a concise 2-3 page review of a single vendor of e-books, streaming media, databases, or other streaming content of your choice. Please include complete contact information for the vendor where possible, as a citation (you may include information garnered from individual contact with the vendor, as long as it is so cited in the text of the paper), and some concrete sense of the specific users you have in mind for the content provided for this vendor. Sources of supporting information can include the vendor’s website, published reviews of the vendor’s products, and any literature in the Library & Information Science field that can be pertinent to your evaluation – user information studies and use cases, comparative analyses and studies of implementations, and news items regarding specific initiatives on the part of the vendor to provide services to libraries and other information centers. Due Oct. 18. The Vendor Review supports
CLO's 1 and 3:

  • Demonstrate an understanding of the underlying concepts and issues of library technology management.
  • Demonstrate an understanding of technology (hardware and cloud technologies) and industry standards and their importance in the field.

Technology Adoption Proposal (40%)
Each student will compose a 5-7 page proposal for the adoption of a specific library system, technology, or technology enhancement. the technology should be targeted to a specific library system, either a real system such as the student's employer, or a well-defined but hypothetical library system. The proposal should include as minimum elements a detailed explanation of the different users of the library, a complete explanation of the technology under consideration (including peer reviews of the technology and comparisons to other instances of the application), and a clear analysis of the benefits and costs of the technological change for the specific users. Due Oct. 26. The Technology proposal supports all five of the course CLO's:

  • Demonstrate an understanding of the underlying concepts and issues of library technology management.
  • Describe the history and current state of integrated library systems.
  • Demonstrate an understanding of technology (hardware and cloud technologies) and industry standards and their importance in the field.
  • Evaluate the potential use for libraries of new technology fields such as open-source systems and mobile applications.
  • Evaluate the potential use of emerging technologies such as web services, social media, and linked data.

Participation (20%)
Each student is expected to contribute at least one substantial post to each online discussion board, with substantive comments or critical questions on one or more of the course readings or topics, and/or responses to specific questions that the instructor will raise. PLEASE POST EARLY, so that your instructor and colleagues have a chance to respond.

Each student is also expected to comment substantively at least once to other threads of discussion.

Collaborate Virtual Meetings
Optional real-time Collaborate meetings may be scheduled for the course, with guest speakers; such meetings are expected at 6pm Pacific time on Tuesday evenings.

The plan of course topics - always subject to change within the Canvas system, is as follows:

Sept. 25 First day of classes (introductions)  
Sept 28-Oct 4 Discovery Layers and Resource Sharing  
Oct 5-Oct 11 Virtual Library Services Implementation Report due Oct 11
Oct 12-Oct 18 E-book Platforms E-book Vendor Review due Oct 18
Oct 19-Oct 25 Networks, Apps, and the Mobile Branch  
    Technology Adoption Proposal due Oct 26

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

INFO 241 has no prequisite requirements.

Course Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Learn the history and current state of integrated library systems.
  2. Demonstrate an understanding of technology (hardware and cloud technologies) and industry standards and their importance in the field.
  3. Evaluate the current and potential use for libraries of technology fields such as e-books, virtual reference, and mobile applications.
  4. Demonstrate an understanding of underlying concepts and issues of library technology management.

Core Competencies (Program Learning Outcomes)

INFO 241 supports the following core competencies:

  1. H Demonstrate proficiency in identifying, using, and evaluating current and emerging information and communication technologies.
  2. I Use service concepts, principles, and techniques to connect individuals or groups with accurate, relevant, and appropriate information.


No Textbooks For This Course.

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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