MARA 284-11
Seminar in Archives & Records Management
Topic: Developing an Information Governance Stratagy
Fall 2015  Greensheet

Lisa Marie Daulby PhD, CRM, IGP
Office Hours:
by appointment; e-mail; call.

Greensheet Links
Canvas Login and Tutorials
iSchool eBookstore

Canvas Information: Courses will be available beginning August 20, 6 am PDT unless you are taking an intensive or a one unit or two unit class that starts on a different day. In that case the class will open on the first day that the class meets. Course sites will close on February 28, 2016.

You will be enrolled into the Canvas site automatically.

Course Description

Introduction to the major components of an Information Governance framework - policies, processes, compliance and audits. The Information Governance Reference Model is used to analyze the stakeholders, standards, processes, technologies, methods and tools required to develop an effective information governance strategy.

Course Requirements


Primary Readings

Unit 1
Aug 20 - Aug 30

Introductions, Syllabus, Course Requirements, Course Overview; Course Learning Objectives and Outcomes

Introduction to Information Governance

Unit 2
Aug 31 - Sept 6

Information Governance Principles

Unit 3
Sept 7 - Sept 13

Information Risk Planning and Management

Unit 4
Sept 14 - Sept 20

Strategic Planning and Best Practices for Information Governance

Assignment # 1 Due: Sept 20

Unit 5
Sept 21 - Sept 27

Information Governance Policy Development/Roles and Responsibilities/Communication and Training

Unit 6
Sept 28 - Oct 4

Business Considerations for a Successful Information Governance Program

Assignment # 2 Due: Oct 4

Unit 7
Oct 5 - Oct 11

Information Governance and Legal Functions

Mid-Course Review/ Reflections

Unit 8
Oct 12 - Oct 18

Information Governance and Records and Information Management Functions

Unit 9
Oct 19 - Oct 25

Information Governance and Information Technology Function

Unit 10
Oct 26 - Nov 1

Maintaining an Information Governance Program and Culture of Compliance

Assignment # 3 Due: Nov 1

Unit 11
Nov 2 - Nov 8

Information Governance Program - Measuring and Quantifying

Unit 12
Nov 9 - Nov 15

Information Governance and Change Management

Assignment # 4 Due: Nov 15

Unit 13
Nov 16 - Nov 22

Information Governance Advanced Concepts

Unit 14
Nov 23 - Nov 29

Thanksgiving Holiday (NO CLASS)

Unit 15
Nov 30 - Dec 8

Course Review/Reflections/Conclusions

Final Assignment Due: Dec 8 (midnight Pacific Time)

Late assignments will not be accepted after 5 days past the due date. Late assignments submitted after the assignment deadline will receive a 10% point reduction for each day up to 5 days based on the total point value of the assignment. No points will be awarded after 5 days late.

Discussion board postings will not be accepted for credit after the module's discussion has ended.

All course materials must be completed by the last day of the class.

NOTE: Students should provide their initial discussion board posts by the first Thursday of each module by midnight (Pacific Time), to leave ample time for follow-up discussion. Please participate early and actively in the required discussions.

Details for all of the discussions and assignments will be provided in Canvas.

Assignments Due
Unless otherwise noted, each module begins on Monday and ends on Sunday. Assignments will be due by Midnight (Pacific Time) on the due date.

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

MARA 200, MARA 202, MARA 204 for all MARA students. These prerequisites are waived for non-MARA majors. 

Course Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Describe the components of an Information Governance framework.
  2. Explain the role of records and information management within the Information Governance strategic plan.
  3. Identify the stakeholders, standards, processes, technologies, methods and tools necessary to develop an information governance strategy.
  4. Describe the information security, privacy and compliance benefits and risks.
  5. Develop an information governance strategy for an enterprise.

Core Competencies (Program Learning Outcomes)

MARA 284 supports the following core competencies:

  1. E Understand the system of standards and structures endorsed and utilized by the recordkeeping professions, particularly in the areas of electronic records and digital assets management.
  2. G Know the legal requirements and ethical principles involved in records management and the role the recordkeeper plays in institutional compliance and risk management.
  3. H Be conversant with current information technologies and best practices relating to records preservation and security.


Required Textbooks:

  • Smallwood, R. (2014). Information governance: Concepts, strategies, and best practices. Hoboken, NJ: Wiley. Available through Amazon: 1118218302arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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