LIBR 204-01
LIBR 204-16
LIBR 204-20
Information Organizations and Management
Fall 2009 Greensheet

Dan Fuller
Office: 405 Clark Hall (San José)
Office hours: Virtual Office hour is 6:30 PM to 7:30 PM (Pacific time) on Thurday evenings using Elluminate software. Face to face and phone meetings by appointment only.

Greensheet Links
Textbooks and Readings
Course Requirements
ANGEL Tutorials
iSchool eBookstore

The content for the course is managed through Angel. Students must self-enroll for this course on Angel between August 24 and August 31, 2009. You will be required to use a password access code. The code will be provided to you via the MySJSU Messaging system.  The course begins August 24, 2009.  The last day of instruction is December 8, 2009.

Course Description

Identifying distinguishing characteristics, culture and relationships of information organizations. Emphasizes theories examining the interaction between human beings and the organizations in which they work.

Course Prerequisites:

Complete LIBR 203: Online Social Networking: Technology and Tools
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including ANGEL, Elluminate and Second Life. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David.
For more information, see

Course Objectives

Student Learning Outcomes

  • Compare management theories, principles and practices;
  • Apply analytical and strategic planning processes and skills;
  • Identify the roles and activities of managers;
  • Understand portfolios as a means of performance assessment;
  • Experience and assess working in teams;
  • Managing issues of diversity in the workplace;
  • Prepare and post a resume and use the services of the SJSU Career Center;
  • Review and use the professional research literature of management;
  • Demonstrate the ability to prepare and present oral and written reports

LIBR 204 supports the following SLIS Core Competencies:

  • apply the fundamental principles of planning, management and marketing/advocacy;
  • demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations;
  • evaluate programs and services on specified criteria.

See the competencies at:

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including ANGEL, Elluminate and Second Life. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David.

For more information, see

Course Calendar

  • First day of instruction: August 24, 2009
  • Last day to drop: September 11, 2009
  • Last day to add: September 18, 2009

Course meeting dates: During the term, optional meetings will be held via Elluminate where content is delivered and students will present group projects to their peers.  The dates are found in the Angel course management system calendar.  Virtual attendance in these meetings is the basis of the Class Participation grade.

The general topics included in the class meetings included to some extent during the term:

  • Working in Teams
  • Project Management
  • Effective Presentations
  • Management vs. Leadership
  • Planning: Missions, Goals, Evaluation
  • Organizational Culture
  • Human Resources: Pre-Appointment (resumes; interviews; screening)
  • Human Resources: Post-Appointment (supervision; change/conflict management; performance appraisal; portfolios as evidence)
  • Financial Management
  • Marketing and Advocacy

Assignments and due dates
(subject to change with fair notice)

These are the general assignments for the course. Please see course outline each week and the lessons tab on the Angel Web page for specific assignment details, including due dates. Each assignment has a rubric and it is found on Angel. The total number of points for the class is 400.

Number Assignment % of Points
1 Introduction (September 2) 5%
2 Observations and Experience Management (September 16) 10%
3 Group Presentations (Groups will be assigned a date to present between September 23 and October 14) 10%
4 Evaluation of Library Management (October 14) 15%
5 Strategic plan (November 18) 15%
6 Group Presentations of Strategic Plans (Groups will be assigned a date to present between November 23 and December 2) 15%
7 Resume and E-Portfolio (December 8) Please note:  It is important this assignment begun at the end of September.  This is the final day to submit your verification the resume has been accepted by SpartJobs and the portfolio is visible to the instructor. 10%
8 Peer Review (December 8) 5%
9 Class participation (December 15) 15%
  Extra Credit (December 8) Please note: Through October and November, students will have the opportunity to choose one of three assignments to earn either an additional 10 or 20 points.  The details for earning these points are found in the Angel site.  

All assignments are due by midnight of the due date.  See below to see the penalty for submitting late work. All course work to be completed by December 15, 2009

Everyone begins the class with a grade of “B”, the standard grade for graduate level work. Students who complete the assignments, use the class ANGEL site, attend the face-to-face class meetings, and participate in the discussions will receive the B provided the quality of written work meets the standard of rigorous scholarly work for the University. Above standard work is defined as clearly displays one or more of the following criteria:

  • Originality in the approach to the assignment
  • Greater depth of analysis that the written assignment expects
  • Critical evaluation readings by comparing them to other authors or sources
  • Ability to organize information for themselves and others plus create tools for life long learning and knowledge retrieval

Grade Penalties
Penalties are also assessed in the following situations:

  • Errors in spelling, grammar and syntax will be subject to a grade penalty.
  • Evidence of plagiarism will result in a grade of F for the course.
  • Penalty for late or missed work – Automatic 5% deduction

Other Relevant Information
Attendance at the all-day classes is vital to success in this course because a number of cooperative learning/group activities will occur in class and a great deal of material will be covered during each class session. Virtual classroom sessions (TBD) may be conducted also. Participation in online group projects, in class and in ANGEL discussion forums is crucial. Reading/viewing/listening to required materials will enhance your ability to participate in these discussions. Check ANGEL regularly for updates.

General Expectations
All students must:

  • Have the minimal home computing environment as described at
  • Enroll in the course in ANGEL to receive communications from the instructor by the first day of the term.
  • Complete the online survey after enrolling in the class.
  • Submit all assignments electronically. The following scheme is required for the files: [Course Number]_[Student’s Last Name]_[Assignment Number]. Example: If the students last name is Smith use 204_Smith_a1.doc. Failure to utilize this format results in point deductions.
  • Consecutively number pages of assignments with the student’s name and the name of the assignment in the footer of each page.
  • Type or key coursework using Microsoft Word, double-spaced and in 12 point font.
  • Use a current virus protection program to scan all assignments before they are submitted electronically to ANGEL and to the instructor.
  • Use The Publication Manual of the American Psychological Association, Fifth edition, as the official style manual for formats, citations, and bibliography.

Textbooks and Readings

Required Textbook:

  • Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). New York: Neal-Schuman. Available through Amazon: 1555705863. arrow gif indicating link outside sjsu domain

Recommended Textbook:

  • American Psychological Association (2001). Publication Manual of the American Psychological Association (5th ed.). Chicago: American Psychological Association. Available through Amazon: 1557987912. arrow gif indicating link outside sjsu domain
  • Collins, J. (2005). Good to great and the social sectors: A monograph to accompany good to great. New York: Neal-Schuman. Available through Amazon: 0977326403. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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