LIBR 204-19
Information Organizations and Management
Fall 2009 Greensheet

S. Gaffney

Greensheet Links
Textbooks and Readings
Course Requirements
ANGEL Tutorials
iSchool eBookstore

Students must self-enroll in this course by the first day of class, Monday, June 1. An access code will be sent to you via MySJSU prior to when the class opens on the first day. 

Course Description

Identifying distinguishing characteristics, culture and relationships of information organizations. Emphasizes theories examining the interaction between human beings and the organizations in which they work.

Course Prerequisites: Students will have completed the new student technology workshop and have the specified minimum hardware and software to participate fully in the course.

Course Objectives

Student learning outcomes

  • Compare management theories, principles and practices;
  • Apply analytical and strategic planning processes and skills;
  • Identify the roles and activities of managers;
  • Understand portfolios as a means of performance assessment;
  • Experience and assess working in teams;
  • Know issues of diversity in the workplace;
  • Prepare and post a resume and use the services of the SJSU Career Center;
  • Review and use the professional and research literature of management.

LIBR 204 supports the following SLIS Core Competencies:

  • apply the fundamental principles of planning, management and marketing/advocacy;
  • design training programs based on appropriate learning principles and theories;
  • demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations;
  • evaluate programs and services on specified criteria.

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including Blackboard, Elluminate and Second Life. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David.

For more information, see

For each assignment cite from the textbook and at least two additional relevant sources of your choice. Why? To help you stay focused on the course content and also to encourage you to correlate the readings with your own ideas and research.

Additional Requirements
Students also need to:

Assignments must be submitted by 11:59 pm on the date due. Plan ahead because Angel could malfunction at any time. Assignments submitted after the due date will be subject to a 10% per day grade penalty. No assignment will be accepted more than one week late without prior instructor approval. No assignments will be accepted after the last day of class (December 8) except in the case of extreme emergency and appropriate documentation will be required.

  • Introduction & Interactions – 20 points
    Due: Monday, 8/31
    Introduce yourself to the class by posting "your story" (i.e., how you’ve been managed and/or how you manage) on Angel’s Message Board. Read the other Introductions looking for common professional interests. Post comments and questions. Learning others’ experiences/backgrounds in types of information organizations and management will help you form teams for the Group Projects.
  • Critical Summary – 40 points
    Due: Monday, 9/14
    You will write a 250 – 300 word critical essay (also called an annotated bibliography) of a management article of your choice chosen from the list of journals included on the assignment page.
  • Strategic Plan (Group Project) – 100 points
    Due: Throughout the Semester
    This is a collaborative project. Groups will form to explore a particular organizational setting in depth and prepare a strategic plan. The team will present the plan and answer questions in a one hour Eluminate session to the Instructor and other students.
  • Evaluation of Programs and Services - 60 points
    Due: Friday, 10/16
    Each student will analyze and evaluate a specific organizational change in a program or service, and examine issues related to managing change for staff and services in a diverse society.
  • Resume Assignment – 40 points
    Due: Friday 10/30
    During the course of the semester you will create a resume (or update the one that you already have). You will submit your resume to SJSU Career Services who will critique it and provide suggestions for improvement. Once your resume has been approved, you will have Career Services post it on SpartaJOBS.
  • Analyzing Marketing Materials – 60 points
    Due: Wednesday, 11/25
    Each student will pay a visit to one library, gather at least three different publications used for marketing (or two print and no more than one online), and analyze the references to services in those publications.
  • E-portfolio(Individual Project) – 20 points
    Due: Friday, 12/4
    Read the SLIS Core Competencies Using Angel's e-portfolio, post an appropriate LIBR 204 assignment for one of the LIBR 204 Core Competencies. Include a Statement of Competency referring to the evidence you selected. Demonstrate that you understand the concept(s) involved and explain how/why your assignment applies to the competency (minimum of one paragraph).
  • Participation – 60 points
    Due: 8/24 – 12/8
    Each student will be expected to interact and participate using Angel’s Message Boards. Discussions will be organized around lectures, readings and occasional questions that I may bring about a specific topic. Students will be expected to attend at least one other group’s Strategic Plan presentation in addition to thir own. More information can be found in the Assignments section of Angel.

Course Participation
Students are expected to participate throughout the entire session. Reflect and then contribute to items on Discussion Boards that are of interest to you. Explain why you agree or disagree with others by sharing meaningful/constructive thoughts, ideas, resources, etc. (Do not just write: I agree.) As new concepts evolve, it’s important to remember to re-label the subject line so that "threads" of information are easy to follow and refer back to as needed.

It is important to express your own opinions while also being respectful; suggest constructive ideas for improvement while evaluating other’s work; pose relevant questions; compare and contrast ideas; share and critique resources; communicate and collaborate!

NOTE: I reserve the right to remove any posting that I deem to be offensive or unprofessional, and I will make an appropriate reduction in the grade for participation.

Assignment Requirements
Required for all Assignments

Title page with:

Your first and last name

  • Name of the assignment (Creating your own title demonstrates originality.)
  • Date
  • LIBR 204-19 – Fall 2009

After the title page, use the following class header on the top left-hand side of each page: LIBR 204-19_Last name_Assignment name_Fall 2009
Example: LIBR 204-19_Gaffney_Introduction_Fall 2009

  • Use this same class header for the file name when attaching the assignment in Angel’s Drop Box and also in the Subject line when you email your instructor with a question
  • Number pages in the upper right-hand corner (see APA)
  • The number of pages of text required for each assignment does not include the title page, abstract, references, nor the appendixes (when used)

See also:

Textbooks and Readings

Required Textbook:

  • Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). Neal-Schuman. Available through Amazon: 1555705863. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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