INFO 282-10
Seminar in Library Management
Topic: Information Systems Management
Summer 2016 Syllabus

Dr. Tonia San Nicolas-Rocca
Other contact information: Skype Name: tonia.san.nicolas
Office location:
Email, IM
Office Hours: Email, Collaborate and IM

Syllabus Links
Canvas Login and Tutorials
iSchool eBookstore

Canvas Information: Courses will be available beginning June 6th, 6 am PT unless you are taking an intensive or a one unit or two unit class that starts on a different day. In that case the class will open on the first day that the class meets.

You will be enrolled into the Canvas site automatically.

Information Systems Resources

Online Resources

  • Canvas Information: This course will use Canvas to manage course documents, assignments, and grades. This course will be available beginning June 6, 2016. Students will be enrolled into the site automatically.
  • Blackboard Collaborate Information: This course will use Blackboard Collaborate for online lectures and presentations. This course will be available beginning June 6, 2016. Students will be enrolled into the site automatically.
  • Panopto: This course will use Panopto for online lectures and course information.  Information will be provided to students to access presentations.   

Course Description

This course focuses on the strategic use of information system (IS) within organizations.  It provides an understanding of: the impacts of information technology (IT) on diverse industries, markets, and organizations; IT governance; and information security and privacy. 

Course Requirements

Technology Requirements
Have the minimal home or work computing environment:

Formal assignments for this course are as follows:

Assignment Learning Objectives Portion of Course Grade
Group Research Project
  • Status Report
  • Research Report
  • Research Presentation
1, 2, 3 25%
Individual Case Study Analysis 1, 2, 3 15%
Group Case Study Analysis
  • Case Study Report
  • Case Study Presentation
  • Case Study Discussion
1, 2, 3 60%
Total   100%
  • Group Research Project (CLO #1, #2, and #3): Students will be placed in groups of 3-5 members. Each group will be responsible for preparing and presenting a technology that has had an impact on organizations. Each group will submit a written analysis and present the group’s findings.

  • Individual Case Study Analysis and Report (CLO #1, #2, and #3): Each student will analyze a case study and report their findings. This case study will serve to prepare students to complete group case study analyses.

  • Group Case Study Analysis (CLO #1, #2, and #3): Students will be placed in groups of 3-5 members. Each group will be responsible for analyzing each assigned case.  Each group will present an assigned case study and facilitate a discussion.  

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

INFO 282 has no prequisite requirements.

Course Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Understand the impacts of information systems within diverse industries, markets and organizations.
  2. Understand organizational capabilities, management/leadership principles, and sources of value that arise within networked companies.
  3. Describe how information systems enable organizations to conduct business in more strategic and effective ways.

Core Competencies (Program Learning Outcomes)

INFO 282 supports the following core competencies:

  1. B Describe and compare organizational settings in which information professionals practice.
  2. H Demonstrate proficiency in identifying, using, and evaluating current and emerging information and communication technologies.
  3. M Demonstrate oral and written communication skills necessary for professional work including collaboration and presentations.
  4. N Evaluate programs and services using measurable criteria.


Recommended Textbooks:

  • Applegate, L.M., Austin, R.D., & Soule, D.L (2009). Corporate information strategy and management: Text and cases (8th ed.). McGraw-Hill. Available through Amazon: 0073402931arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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