INFO 284-01
Seminar in Archives & Records Management
Topic: Enterprise Content Management & Digital Preservation
Spring 2017 Syllabus

Dr. P. C. Franks
E-mail
Office location: Virtual
Office Hours: By appointment

Canvas Information: Courses will be available beginning January 26th, 6 am PT unless you are taking an intensive or a one unit or two unit class that starts on a different day. In that case the class will open on the first day that the class meets.

You will be enrolled into the Canvas site automatically.

Course Format

This course is an offering of SJSU’s School of Information, which offers all courses completely online. Home computing requirements are posted online for prospective students at http://ischool.sjsu.edu/current-students/technology-support/home-computing-environment . Students must meet those minimum requirements to participate in the classroom activities for this course.

Faculty Web Page and MYSJSU Messaging

In addition to course materials including the syllabus, handouts, notes, assignments, discussion threads, lectures, video presentations that will be provided within the Canvas Learning Management system, the syllabus for this course will be available online on the School of Information Syllabi section of its website: http://ischool.sjsu.edu/current-students/courses/syllabi . The syllabus is found by selecting the current semester and then the course number and faculty member. Communication with the students, including email messaging, will take place through the Canvas Learning Management system.

Course Description

This course explores current issues and practices in archives and records management. The description for this topic, Enterprise Content Management & Digital Preservation, follows:

Presents theoretical principles and practical aspects of digital content management and preservation. Explores challenges related to multiple file formats, standards, and retention requirements. Provides hands-on experience using both a digital content management system and a trusted digital repository.

Other Readings

Materials provided by vendor of digital preservation repository provided through their online resource center at http://preservica.com/resources/

Links to specific resources will be provided within Canvas Learning Management system course. For example:

• The Active Preservation of Digital Information, a white paper.
• Digital Value at Risk (DVAR) Calculator
• Case Study: Hagley Museum and Library
• Case Study: Kentucky Department for Libraries and Archives.
• Case Study: The UK National Archives

Standards provided by the School of Information through an online database license from TechStreet (no charge to students). Instructions to access will be provided in the Canvas Learning Management System course:

• ISO 16175-1:2010. Information and documentation. Principles and functional requirements for records in electronic office environments—Part 1: Overview and statement of principles.
• ISO 16175-2:2011. Information and documentation . Principles and functional requirements for records in electronic office environments — Part 2: Guidelines and functional requirements for digital records management systems.
• ISO 16175-3:2010. Information and documentation. Principles and functional requirements for records in electronic office environments — Part 3: Guidelines and functional requirements for records in business systems.
• ISO 19005-2 2011. Document management. Electronic document file format for long-term preservation. Part 2.
• ISO 14721-2012. Space data and information transfer systems. Open archival information systems (OAIS) Reference Model.
• ISO 16363:2012. Space data and information transfer systems. Audit and certification of trustworthy digital repositories.
• ISO/TR 17068:2012. Information and documentation. Trusted third party repository for digital records.

Course Requirements

SJSU classes are designed such that in order to be successful, it is expected that students will spend a minimum of forty-five hours for each unit of credit (normally three hours per unit per week), including preparing for class, participating in course activities, completing assignments, and so on. More details about student workload can be found in University Policy S16-5 at http://www.sjsu.edu/senate/docs/S16-15.pdf.

Assignments
Assignments: Each student is required to complete the following (rubric included in appendices of syllabus posted to the Canvas course)

Course Calendar

INFO 284 – Seminar in Archives and Records Administration
Topic: Digital Content Management & Preservation

Course Requirements and Assignments — including related Program Learning Outcomes and Course Learning Outcomes. All assignments are due the last day of the week in which introduced with the exception of the Research Paper, which is due the end of week 7, and the Group Project, which will be completed by week 15. This schedule is subject to change with fair notice to students through email to each student and announcements in the Canvas Learning Management System.

Grading Policy
There are a possible 890 points for discussion topics, hands-on exercises, mid-term research paper, and group assignment. In accordance with the SJSU Graduate School guidelines, the following grading scale will be used:

There is a 10% penalty for assignments turned in up to one week late.  No assignments will be accepted if more than one week late. Extra credit assignments are not available. Incompletes are granted only based on the Incomplete policy followed by the School: http://ischool.sjsu.edu/current-students/registration-and-enrollment/incompletes 

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Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

INFO 284 has no prequisite requirements.

Course Learning Outcomes

Upon successful completion of the course, students will be able to:

1. Explain the digital content management lifecycle and the features involved (e.g., document management, workflow, imaging, records management, and archiving).
2. Identify the primary considerations in managing and preserving digital content.
3. Create digital content in and upload digital content to a content management system.
4. Use additional features of a content management system, including collaboration, lists, libraries, workflows, and records management.
5. Understand and apply selection criteria used in digital preservation strategies.
6. Discuss national and international standards for the preservation of digital content, including office documents, email, social media, photographs, and audio files.
7. Explain the concepts of a Digital Preservation System, Trusted Digital Repository and the OAIS reference model for digital preservation.
8. Discuss the challenges of system integration and describe the steps needed to bring content from a digital content management (or other electronic system) into a digital preservation system.
9. Demonstrate competence in preservation planning and action (ingest data, manage data, disseminate data, provide access to it through a Web interface, evaluate the system).

Core Competencies (Program Learning Outcomes)

INFO 284 supports the following core competencies:

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Textbooks

Required Textbooks:

• Bantin, P. (2008). Understanding Data and Information Systems for Recordkeeping. Neal-Schuman. Available through Amazon: 1555705804

• Kalmstrom, P. (2016). SharePoint Online from scratch: Office 365 SharePoint course with video demonstrations. kalmstrom.com Business Solutions. Available through Amazon: B01DAWITLG

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Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

• C represents Adequate work; a grade of "C" counts for credit for the course;
• B represents Good work; a grade of "B" clearly meets the standards for graduate level work or undergraduate (for BS-ISDA);
  For core courses in the MLIS program (not MARA, Informatics, BS-ISDA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  
• A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Graduate Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA). Undergraduates must maintain a 2.0 Grade Point Average (GPA).

University Policies

Per University Policy S16-9, university-wide policy information relevant to all courses, such as academic integrity, accommodations, etc. will be available on Office of Graduate and Undergraduate Programs' Syllabus Information web page at: https://www.sjsu.edu/curriculum/courses/syllabus-info.php. Make sure to visit this page, review and be familiar with these university policies and resources.

In order to request an accommodation in a class please contact the Accessible Education Center and register via the MyAEC portal.

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