MARA 284-10
Seminar in Archives & Records Management
Topic: Developing an Information Governance Strategy
Fall 2017 Syllabus

Lisa Marie Daulby Ph.D., CRM, IGP
Office Hours:
by appointment; e-mail; call.

Syllabus Links
Canvas Login and Tutorials
iSchool eBookstore

Canvas Information: Courses will be available beginning August 23, 6 am PDT unless you are taking an intensive or a one-unit or two-unit class that starts on a different day. In that case, the class will open on the first day that the class meets.

You will be enrolled into the Canvas site automatically.

Course Description

Introduction to the major components of an Information Governance framework - policies, processes, compliance and audits. The Information Governance Reference Model is used to analyze the stakeholders, standards, processes, technologies, methods and tools required to develop an effective information governance strategy.

Course Requirements





August 23 - September 3

Introductions, Syllabus, Course Requirements, Course Overview; Course Learning Objectives and Outcomes

Introduction to Information Governance


September 4 - 10

Information Governance Principles


September 11 - 17

Information Risk Planning and Management


September 18 - 24

Strategic Planning and Best Practices for Information Governance

Assignment # 1 Due: Sept 24 (11:59pm Pacific Time)


September 25 - October 1

Information Governance Policy Development/Roles and Responsibilities/Communication and Training


October 2 - 8

Business Considerations for a Successful Information Governance Program

Assignment # 2 Due: Oct 8 (11:59pm Pacific Time)


October 9 - 15

Information Governance and Legal Functions

Mid-Course Review/ Reflections


October 16 - 22

Information Governance and Records and Information Management Functions


October 23 - 29

Information Governance and Information Technology Function


October 30 - November 5

Maintaining an Information Governance Program and Culture of Compliance

Assignment # 3 Due: Nov 5 (11:59pm Pacific Time)


November 6 - 12

Information Governance Program - Measuring and Quantifying


November 13 - 19

Information Governance and Change Management

Assignment # 4 Due: Nov 19 (11:59pm Pacific Time)


November 20 - 26

Thanksgiving Holiday (NO CLASS)


November 27 - December 3

Information Governance Advanced Concepts


December 4 - 10

Course Review/Reflections/Conclusions

Final Assignment Due: Dec 10 (11:59pm Pacific Time)

Dates and assignments are subject to change with notice

Course Grading
Grading will be based on a total accumulation of possible 100 points, distributed as follows:

  • Class Participation and Discussion - 30 points (30% of final grade)
    • Participation in weekly discussion boards
    • Due: In assigned units
    • (Supports CLOs #1-5 and Core Competencies E G H)

Accumulative Information Governance Project – Establishing and Information Governance Program

  • Assignment #1 Phase 1 – 15 points (15% of final grade)
    • The Risk Assessment / Profile
    • Due: Sept 24 (11:59pm Pacific Time)
    • (Supports CLOs #3 and Core Competencies E G H)
  • Assignment #2 Phase 2– 15 points (15% of final grade)
    • The Information Governance Strategic Plan
    • Due: Oct 8 (11:59pm Pacific Time)
    • (Supports CLOs #2 and Core Competencies E G H)
  • Assignment #3 Phase 3 – 20 points (20% of final grade)
    • The Information Governance Framework
    • Due: Nov 5 (11:59pm Pacific Time)
    • (Supports CLOs #1 and Core Competencies E G H)
  • Assignment #4 Phase 4 – 15 points (15% of final grade)
    • Information Governance Technology Alignment
    • Due: Nov 19 (11:59pm Pacific Time)
    • (Supports CLOs #4 and Core Competencies E G H)
  • Assignment #5 Phase 5 – 5 points (5% of final grade) 
    • Information Governance Program - Final
    • Due: Dec 10 (11:59pm Pacific Time)
    • (Supports CLOs #5 and Core Competencies E G H)
  • Mid-Course Review and Reflections (Optional)
    • Due: Week 7


<p >Late assignments will not be accepted. In extreme circumstances, and in consultation with the course instructor, late assignment may be accepted however, late assignments submitted after the assignment deadline will receive a 10%-point reduction for each day up to 5 days based on the total point value of the assignment. No points will be awarded after 5 days late.

Discussion board postings will not be accepted for credit after the module's discussion has ended.

All course materials must be completed by the last day of the class.

NOTE: Students should provide their initial discussion board posts by the first Thursday of each module by 11:59PM (Pacific Time), to leave ample time for follow-up discussion. Please participate early and actively in the required discussions.

Details for all of the discussions and assignments will be provided in Canvas.

Assignments Due
Unless otherwise noted, each module begins on Monday and ends on Sunday. Assignments will be due by 11:59 PM (Pacific Time) on the due date.

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

MARA 200, MARA 202, MARA 204 for all MARA students These prerequisites are waived for non-MARA majors

Course Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Describe the components of an Information Governance framework.
  2. Explain the role of records and information management within the Information Governance strategic plan.
  3. Identify the stakeholders, standards, processes, technologies, methods and tools necessary to develop an information governance strategy.
  4. Describe the information security, privacy and compliance benefits and risks.
  5. Develop an information governance strategy for an enterprise.

Core Competencies (Program Learning Outcomes)

MARA 284 supports the following core competencies:

  1. E Identify the standards and principles endorsed and utilized by data, archives, records, and information professionals.
  2. G Describe the legal requirements and ethical principles involved in managing physical and digital information assets and the information professional#s role in institutional compliance and risk management.
  3. H Describe current information technologies and best practices relating to the preservation, integrity, and security of data, records, and information.


Required Textbooks:

  • Smallwood, R. (2014). Information governance: Concepts, strategies, and best practices. John Wiley & Sons. Available through Amazon: 1118218302arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work or undergraduate (for BS-ISDA);
    For core courses in the MLIS program (not MARA, Informatics, BS-ISDA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Graduate Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA). Undergraduates must maintain a 2.0 Grade Point Average (GPA).

University Policies

Per University Policy S16-9, university-wide policy information relevant to all courses, such as academic integrity, accommodations, etc. will be available on Office of Graduate and Undergraduate Programs' Syllabus Information web page at: Make sure to visit this page, review and be familiar with these university policies and resources.

In order to request an accommodation in a class please contact the Accessible Education Center and register via the MyAEC portal.

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