INFO 284-01
INFO 284-14
[2- UNITS]
ENTERPRISE CONTENT MANAGEMENT
SPRING 2018 SYLLABUS

Patricia C. Franks
E-mail

Contact information: Contact via email or Canvas. I will endeavor to respond to all messages within one business day.
Office Hours: By email and by appointment

Canvas Information: Courses will be available beginning Jan. 24, 6 am PT unless you are taking an intensive or a one-unit or two-unit class that starts on a different day. In that case, the class will open on the first day that the class meets.

This is a two-unit course running from March 1 to May 3.

You will be enrolled in the Canvas site automatically.

Course Description

An introduction to the theory and practice of records management when collaborating within an enterprise content management system. Explores challenges related to the creation and management digital content, relevant standards, and associated retention requirements. Provides hands-on experience using Office 365/SharePoint.

Course Requirements

Assignments

Course Calendar – March 1^st to May 3^rd

This schedule is subject to change with fair notice to students. Any changes will be announced via email and Canvas.

Weekly readings will be posted on the Canvas course site. Any readings assigned in addition to chapters from the required textbooks will be available via Canvas or through openly available websites.

Grading

There is a 10% penalty per day for assignments turned in up to one week late. No assignments will be accepted if more than one week late.

Should you need to request an extension, please do so at least one week prior to the due date. No extensions will be granted for weekly discussion posts, as they are collaborative assignments and students are dependent on each other's work.

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Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

INFO 284 has no prequisite requirements.

Course Learning Outcomes

Upon successful completion of the course, students will be able to:

1. Explain the digital content management lifecycle and the features involved (e.g., document management, workflow, imaging, records management, and archiving).
2. Identify the primary considerations in managing and preserving digital content.
3. Create digital content in and upload digital content to a content management system.
4. Use additional features of a content management system, including collaboration, lists, libraries, workflows, and records management.
5. Understand and apply selection criteria used in digital preservation strategies.
6. Discuss national and international standards for the preservation of digital content, including office documents, email, social media, photographs, and audio files.
7. Explain the concepts of a Digital Preservation System, Trusted Digital Repository and the OAIS reference model for digital preservation.
8. Discuss the challenges of system integration and describe the steps needed to bring content from a digital content management (or other electronic system) into a digital preservation system.
9. Demonstrate competence in preservation planning and action (ingest data, manage data, disseminate data, provide access to it through a Web interface, evaluate the system).

Core Competencies (Program Learning Outcomes)

INFO 284 supports the following core competencies:

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Textbooks

Required Textbooks:

• Kalmstrom, P. (2016). SharePoint Online from scratch: Office 365 SharePoint course with video demonstrations. kalmstrom.com Business Solutions. Available through Amazon: B01DAWITLG

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Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

• C represents Adequate work; a grade of "C" counts for credit for the course;
• B represents Good work; a grade of "B" clearly meets the standards for graduate level work or undergraduate (for BS-ISDA);
  For core courses in the MLIS program (not MARA, Informatics, BS-ISDA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  
• A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Graduate Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA). Undergraduates must maintain a 2.0 Grade Point Average (GPA).

University Policies

Per University Policy S16-9, university-wide policy information relevant to all courses, such as academic integrity, accommodations, etc. will be available on Office of Graduate and Undergraduate Programs' Syllabus Information web page at: https://www.sjsu.edu/curriculum/courses/syllabus-info.php. Make sure to visit this page, review and be familiar with these university policies and resources.

In order to request an accommodation in a class please contact the Accessible Education Center and register via the MyAEC portal.

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