LIBR 282-01
LIBR 282-10
Seminar in Library Management
Fall 2009 Greensheet

Dr. Dan Fuller
Office location: 405 Clark Hall
Office Hours: Thursdays from 8 to 9 PM (Pacific Time Zone) via Ellumiante.  Face to face and phone meetings by appointment only.

Greensheet Links
Textbooks and Readings
Course Requirements
ANGEL Tutorials
iSchool eBookstore

Angel information: The content for the course is managed through Angel. Students must self-enroll for this course on Angel between August 24 and August 31, 2009. You will be required to use a password access code. The code will be provided to you via the MySJSU Messaging system.

Course Description

The focus is the application of theory to specific change-related issues in Information Organizations. As organizations react to change on a daily basis, reengineering provides a proactive approach to the challenge of planning and managing organizational change.

Course Prerequisites: LIBR 204

Course Objectives

Student Learning Outcomes

  • Develop an appreciation for the theories and concepts of reengineering and organizational development.
  • Analyze the experiences of library and information organizations by deconstructing the process to evaluate successful and unsuccessful management decisions.
  • Understand the major internal and external influences driving change in library and information organizations – economic, technological, cultural, political, social, and innovative.
  • Apply evidence and research based practices to processes of organizational change and development.

LIBR 282 supports the following MLIS Core Competencies:

  • apply the fundamental principles of planning, management and marketing/advocacy;
  • understand the nature of research, research methods and research findings; retrieve, evaluate and synthesize scholarly and professional literature for informed decision-making by specific client groups;
  • demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations.

Course Requirements


September 2 Introductions 10 Points
October 7 Case Study Essay 90 Points
November 4 Group Project I 125 Points
December 2 Group Project II 175 Points

Course Calendar
Course meeting dates: During the term, optional meetings will be held via Elluminate where content is delivered and students will present group projects to their peers.  All dates are subject to change with fair notice. (All times for Elluminate Sessions are Pacific Time Zone.)

Date Activity
August 25 Introduction to the course – Elluminate session 8 to 9 PM
September 15 Reengineering concepts – Elluminate session 8 to 9 PM
September 29 Discussion of reengineering case study - Elluminate session 8 to 9 PM
October 13 Begin Module II and Group Project I – Elluminate session 8 to 9 PM
October 27 Discussion of group project – Elluminate session 8 to 9 PM
November 17 Begin Module III and Group Project II – Elluminate session 8 to 9 PM
December 8 Group Presentations 8 to 9 PM

Course Grading
Everyone begins the class with a grade of “B”, the standard grade for graduate level work. Students who complete the assignments, use the class Blackboard site, attend the face-to-face class meetings, and participate in the discussions will receive the B provided the quality of written work meets the standard of rigorous scholarly work for the University. Above standard work is defined as clearly displays one or more of the following criteria:

  • Originality in the approach to the assignment
  • Greater depth of analysis that the written assignment expects
  • Critical evaluation readings by comparing them to other authors or sources
  • Ability to organize information for themselves and others plus create tools for life long learning and knowledge retrieval

Textbooks and Readings

Required Texts and Readings 

The course does not have a required textbook. Included in the course ANGEL site are lists of readings for the course. All of the readings are available online via King Library.

No Textbooks For This Course

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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