LIBR 284-02
LIBR 284-11
Seminar in Archives and Records Management
Fall 2009 Greensheet

Lisa Daulby
Phone 416-216-0845 
Office Hours: Live Office Hours Monday's from Aug 24th-Dec 8th 6pm-7pm (PST), by appointment, email.

Greensheet Links
Textbooks and Readings
Course Requirements
ANGEL Tutorials
iSchool eBookstore

The semester runs from August 24th through December 8th. This class is conducted completely online via ANGEL. Students must self enroll in the ANGEL course site between Monday, August 24 and Friday, August 28. You will need an access code, which will be sent to all registered students via MySJSU messaging system on Sunday, August 23.

Course Description

The effective management and use of electronic records is necessary and remains a key objective of recordkeeping professionals. However, electronic records have distinct characteristics that impose unique responsibilities on the organizations that manage them. Although electronic records improve administrative operations and enhance the accessibility of information, certain challenges associated with their management exist. This course is an introduction to the management and long-term preservation of unstructured content created or maintained electronically. This course examines the ways in which new information technologies challenge organizations' capacities to define, identify, control, manage, and preserve electronic records. Topics include the nature of electronic records as evidence; reliability and authenticity in electronic records; electronic records management policy formulation; business continuity planning; information security; the role and nature of recordkeeping metadata; strategies, techniques, and technologies for the long-term preservation of electronic records; as well as industry, national, and international standards relating to electronic recordkeeping.

Course Prerequisites: LIBR 200, 202, 204 required. Other prerequisites may be added depending on content.

Course Objectives

Student Learning Outcomes
Upon completion of this course, students should be able to:

  • understand the nature of electronic records and recognize the impact that technology has on recordkeeping in contemporary environments;
  • analyze how national and regional laws and regulations impact electronic records management;
  • identify appropriate metadata standards for the control and retrieval of electronic records;
  • create and develop policies, standards and practices governing the creation, management and use of electronic records;
  • understand the challenges associated with preserving electronic records over time and frame the methods and strategies being advocated by experts in the field to ensure that electronic records remain understandable, accessible, and useable;
  • define general requirements for compliant organizations and accountable electronic recordkeeping systems based on industry models and standards;
  • analyze a variety of problems related to electronic records and propose solutions that are appropriate in particular contexts;
  • identify future web 2.0 trends and practices in the creation of information in electronic form; and
  • review and discuss major academic electronic records research projects proposed or undertaken by various organizations and institutions.

LIBR 284 supports the following MLIS Core Competencies:

  • use the basic concepts and principles related to the creation, evaluation, selection, acquisition, preservation and organization of specific items or collections of information;
  • understand the system of standards and methods used to control and create information structures and apply basic principles involved in the organization and representation of knowledge; and
  • demonstrate proficiency in the use of current information and communication technologies, and other related technologies, as they affect the resources and uses of libraries and other types of information providing entities.

Course Requirements

Course Calendar

Unit Start and End Date Topic

  • Unit 1 Aug 24 – Aug 30 Course Introductions and Overview
  • Unit 2 Aug 31 – Sept 6 Electronic Records Concepts, Principles and Definitions
  • Unit 3 Sept 7 – Sept 13 Building an Electronic Records Program (Part 1): Strategic Vision & Policy and Procedure Development
  • Unit 4 Sept 14 – Sept 27 (2 weeks) Building an Electronic Records Program (Part 2): Electronic Records Management Systems & Functional Requirements
    Assignment # 1 Due Sept 27 (midnight pacific time)
  • Unit 5 Sept 28 – Oct 4 Digital Curation & Long-Term Preservation
  • Unit 6 Oct 5 – Oct 11 Electronic Records Legal & Ethical Issues
  • Unit 7 Oct 12 – Oct 18 National and International Research Projects & Industry Best Practises and Standards
  • Unit 8 Oct 19 – Oct 25 Information Security & Business Continuity Planning
  • Unit 9 Oct 26 – Nov 1 Recordkeeping Metadata
  • Unit 10 Nov 2 – Nov 8 A Career in Electronic Record Management
    Personal Electronic Recordkeeping Practices
    Research Paper Topic Instructor Approval Due Nov 8 (midnight pacific time)
  • Unit 11 Nov 9 – Nov 15 Special Issues in Electronic Records Management: Email Management & Web Archiving
  • Unit 12 Nov 16 – Nov 29 (2 Weeks) Web 2.0 Technologies and the Management of Electronic Records
  • Unit 13 Nov 30 – Dec 6 Course Review and Conclusions
  • Unit 14 Dec 7 – Dec 13 Research Paper Due Dec 13 (midnight pacific time)

Course Grading
Grading will be based on a total accumulation of possible points, distributed as follows:

  • Class Participation and Discussion - 20 points (20% of final grade)
    Participation in weekly discussion boards
    Due: Weekly
  • Electronic Records in the News - 10 Points (10% of final grade)
    Lead an electronic records in the news discussion
    Due: Date will be assigned by instructor
  • Assignment #1 – 25 points (25% of final grade)
    Comparative review of two academic research papers on an aspect of electronic records management.
    Due: Sept 27 (midnight pacific time)
  • Research Paper – 35 points (35 % of final grade)
    A critical extended essay of about 15-20 pages on a topic relevant to the course proposed the student and accepted by the instructor.
    Due: Topic Instructor Approval Nov 8 (midnight pacific time)
    Due: Final Paper Dec 13 (midnight pacific time)
  • Unit Quiz / Games – 10 points (10% of final grade)
    Five fun unit quizzes and or games (each worth 2 points)
    Due: Selected unit dates

Textbooks and Readings

Required Textbook:

  • McLeod, J., & Hare, C. (2007). Managing Electronic Records. Facet Publishing. Available through Amazon: 1856045501. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

icon showing link leads to the PDF file viewer known as Acrobat Reader Download Adobe Acrobat Reader to access PDF files.

More accessibility resources.