Social Crisis Management: The Emerging Role of the Information Professional (1-Unit)
Fall 2020 Syllabus
Canvas Login and Tutorials
Canvas Information: Courses will be available beginning August 19, 6 am PT unless you are taking an intensive or a one-unit or two-unit class that starts on a different day. In that case, the class will open on the first day that the class meets.
This is a one-unit course that runs from August 26, 2020 to September 23, 2020, so the class will open on August 26th.
You will be enrolled in the Canvas site automatically.
Crisis situations arise in all types of libraries and impact staff and users. Information professionals must be prepared to meet the social, psychological, medical and legal situations caused by drug overdoses, sexual assault, homelessness, neglect and mental illness. Students will explore the issues and possible resolutions to social crisis management.
Weekly Discussion Post: VoiceThread Due August 28, 2020, @ 11:59 pm PT
Weekly Discussion Post: Voice Thread Replies Due August 31, 2020, @ 11:59 pm PT
Weekly Discussion Post: Written Due September 2, 2020, @ 11:59 pm PT
Weekly Discussion Post: Written Replies Due September 4, 2020 @ 11:59 pm PT
Weekly Quiz #1 Due September 5, 2020, @ 11:59 pm PT
Weekly Discussion Post: VoiceThread Due September 9, 2020, @ 11:59 pm PT
Weekly Discussion Post: VoiceThread Replies Due September 11, 2020, @ 11:59 pm PT
Community Resource Infographic Due September 11, 2020, @ 11:59 pm PT
Weekly Quiz #2 Due September 12, 2020, @ 11:59 pm PT
Weekly Discussion Post: Written Due September 16, 2020, @ 11:59 pm PT
Weekly Disccussion Post: Written Replies Due September 18, 2020, @ 11:59 pm PT
Social Crisis Staff Training Program Outline OR Social Crisis Community Program Outline Due September 18, 2020 @ 11:59 pm PT
Social Crisis Staff Training Program Outline OR Social Crisis Community Program Voice Thread Due September 18,2020 @ 11:59pmPT
Weekly Quizz #3 Due September 19, 2020, @ 11:59 pm PT
Weekly Discussion Post: VoiceThread Due September 21, 2020, @ 11:59 pm PT
Weekly Discussion Post: VoiceThread Replies Due September 23, 2020, @ 11:59 pm PT
Reflection Ppaer Due October 2, 2020, @ 11:59 pm PT
- Weekly Discussion Theads 25 points
- Weekly Quizzes 15 points
- Community Resources Infographic
- Staff Training Outline/Community Program Outline 20 points
- Reflection Paper 25 points
- In the working world, projects are often collaborative in nature and deadlines are important. It is my goal to make sure that you are aware of deadlines and are known to be a responsible colleague throughout your career. Therefore, for every 24 hours that an assignment is late, 2 points will be deducted from your grade.
Course Workload Expectations
Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.
Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.
Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.
INFO 200, INFO 204.
Course Learning Outcomes
Upon successful completion of the course, students will be able to:
- Discuss the ways in which social issues impact the safety of staff and users.
- Investigate and identify the social, psychological, medical and legal resources that can be utilized to resolve crisis situations.
- Research and design a training program or program for the community as it relates to one of the four social issues (drugs, sexual assault, homelessness and mental illness.
- Demonstrate an understanding of the legal and ethical issues surrounding these social issues.
Core Competencies (Program Learning Outcomes)
INFO 282 supports the following core competencies:
- C Articulate the importance of designing programs and services supportive of diversity, inclusion, and equity for clientele and employees.
- D Apply the fundamental principles of planning, management, marketing, and advocacy.
- M Demonstrate professional leadership and communication skills.
- N Evaluate programs and services using measurable criteria.
No Textbooks For This Course.
The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:
|97 to 100||A|
|94 to 96||A minus|
|91 to 93||B plus|
|88 to 90||B|
|85 to 87||B minus|
|82 to 84||C plus|
|79 to 81||C|
|76 to 78||C minus|
|73 to 75||D plus|
|70 to 72||D|
|67 to 69||D minus|
In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:
- C represents Adequate work; a grade of "C" counts for credit for the course;
- B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
For core courses in the MLIS program (not MARA or Informatics) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
- A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.
Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).
Per University Policy S16-9, university-wide policy information relevant to all courses, such as academic integrity, accommodations, etc. will be available on Office of Graduate and Undergraduate Programs' Syllabus Information web page at: https://www.sjsu.edu/curriculum/courses/syllabus-info.php. Make sure to visit this page, review and be familiar with these university policies and resources.
In order to request an accommodation in a class please contact the Accessible Education Center and register via the MyAEC portal.
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