SJSU iSchool Canvas
Click the image above to log in to iSchool Canvas.
Troubleshooting
Why do I get an error when I log in?
An error occurs when a user is using an incorrectly bookmarked link to log into Canvas. Please type in the URL for Canvas directly into the browser of your choice: https://sjsu.instructure.com
Canvas users can bookmark it, but only AFTER logging into Canvas, not when on the SSO login page. It is also a good idea to clear your cache:
http://www.wikihow.com/Clear-Your-Browser’s-Cache
I know my password, but it stopped working!
Passwords expire every 180 days. If 180 days pass before you change your password, that password will expire and you will need to create a new password, as follows:
Go to one.SJSU Account Management. Enter your 9-digit ID, and then follow the instructions to create a new password.
I need technical support. Please help!
For technical help, please use the "help" form in Canvas. See a short video for guidance.
Note: help is provided by CFETI (Center for Faculty Excellence and Teaching Innovation) Monday - Friday 8am-5pm Pacific time.
I forgot my password.
Are there any tutorials available?
Video Tutorials also available.