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LIBR 284-11
Seminar in Archives and Records Management
Topic: Electronic Records
Summer 2014 Greensheet

Lisa Daulby CRM. IGP
E-mail 
Phone 416-216-0845 
Office Hours: By appointment or e-mail


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The course will be automatically available to students on June 2, 2014.

Course Description

This course introduces learners to the principles and methods of managing records as operational, legal and historical evidence in electronic environments. The effective management and use of electronic records is necessary and remains a key objective of recordkeeping professionals. However, electronic records have distinct characteristics that impose unique responsibilities on the organizations that manage them. Although electronic records improve administrative operations and enhance the accessibility of information, certain challenges associated with their management exist. This course is an introduction to the management and long-term preservation of unstructured content created or maintained electronically. This course examines the ways in which new information technologies challenge organizations' capacities to define, identify, control, manage, and preserve electronic records. Topics include the nature of electronic records as evidence; reliability and authenticity in electronic records; electronic records management policy formulation; business continuity planning; information security; the role and nature of recordkeeping metadata; strategies, techniques, and technologies for the long-term preservation of electronic records; individual electronic recordkeeping behaviors, as well as industry, national, and international standards relating to electronic recordkeeping.

Course Requirements

Course Calendar

Week Unit Topic
Week 1

June 2-8
Introductions; Course Overview; Course Learning Objectives and Outcomes.

Overview of Managing Current Electronic Records and Information; Electronic Records Management Principles, Terms, Definitions and Concepts; Electronic Recordkeeping Business Drives, Benefits and Challenges; Electronic Records Management in an Information/Knowledge-Based Society.
Week 2

June 9-15
Information Governance (IG) - Building an Electronic Records Program; Program Benchmarking and Roadmaps; Planning and Policy Development; Stakeholders Engagement; Risk Management; Program Critical Success Factors.
Week 3

June 16-22
Electronic Records Management Systems/Software; Functional Requirements; Procurement and Project Management Planning; SharePoint Governance; Record Keeping Metadata

Assignment #1 The Mismanagement of Electronic Records Assignment

Due: June 22 (midnight pacific time)
Week 4

June 23-29
Electronic Records: Legal & Ethical Considerations; Evidence, E-Discovery and Admissibility

National and International Research Projects; Industry and International Best Practices, Standards and Principles for Records Management; General Accepted Recordkeeping Principles.
Week 5

June 30-July 6
Privacy; Information Security; Business Continuity Planning; Vital Record Protection.

Course Review/ Reflections
Week 6

July 7-13
Digital Curation; Long-Term Preservation; Trust in Records Trusted Digital Repositories

Assignment #2 Electronic Records Management Program/System Case Study Assignment

Due: July 13 (midnight pacific time)
Week 7

July 14-20
The Management of Structured Data as Records; Big Data.



Due: July 20 (midnight pacific time)
Week 8

July 21-27
Email Management; Electronic Communication Management; Bring your own Device (BYOD).

Final Topic – Preliminary Reference List

Due: July 27 (midnight pacific time)
Week 9

July 28-August 3
Personal Electronic Recordkeeping Practices; Individual Recordkeeping Behaviors; Personal Digital Archives.
Week 10

August 4-8
Web Content Management; Web 2.0 Technologies and the Management of Electronic Records; Organizational Use of Social Media and Web Enabled Cloud Computing Services; Electronic Records Management In a Changing Environment.

Course Review/Reflections/Conclusions

Final Assignment

Due: Aug 8 (midnight pacific time)

Class Participation and Discussion - 30 points (30% of final grade)
Participation in weekly discussion boards
Due: Weekly (SLO #1-9

Electronic Records in the News - 10 points (10% of final grade)
Lead an electronic records in the news discussion
Due: Date will be assigned by instructor (SLO #1-9)

Assignment #1 – 15 points (15% of final grade)
The improper management of electronic records and information: scandals, legal cases, and allegations. The mismanagement of electronic records assignment Due: June 22 (midnight pacific time) (SLO #1-9)

Assignment #2 – 15 points (15% of final grade)
A business/case proposal or plan relating to the organizational implementation of an electronic recordkeeping system or electronic records management program. The electronic records management program / system case study assignment. Due: July 13 (midnight pacific time) (SLO #1-9)

Final Course Assignment - Research Paper – 30 points (30 % of final grade)
A critical extended essay of 15-20 pages on a topic relevant to the course proposed by the student and accepted by the instructor. (SLO #1-9)

  1. Due: Topic Instructor Approval July 20 (midnight pacific time)
  2. Due: Preliminary Citations July 27 (midnight pacific time) 5pt
  3. Due: Final Paper Aug 8 (midnight pacific time) 25pts

Mid-Course Review and Reflections Assignment – 1 bonus point (1% of final grade) Due: Week 5

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

LIBR 200LIBR 202LIBR 204Other prerequisites may be added depending on content. 

Student Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Describe and discuss the nature of electronic records and the impact that technology has on recordkeeping in contemporary environments.
  2. Analyze how national and regional laws and regulations impact electronic records management.
  3. Identify appropriate metadata standards for the control and retrieval of electronic records.
  4. Create and develop policies, standards, and practices governing the creation, management, and use of electronic records.
  5. Discuss the challenges associated with preserving electronic records over time, and identify the methods and strategies being advocated by experts in the field to ensure that electronic records remain understandable, accessible, and usable.
  6. Define general requirements for compliant organizations and accountable electronic recordkeeping systems based on industry models and standards.
  7. Analyze a variety of problems related to electronic records, and propose solutions that are appropriate in particular contexts.
  8. Identify future Web 2.0 trends and practices in the creation of information in electronic form.
  9. Discuss major academic electronic records research projects proposed or undertaken by various organizations and institutions.

Core Competencies

LIBR 284 supports the following core competencies:

  1. F Use the basic concepts and principles related to the selection, evaluation, organization, and preservation of physical and digital items and collections.
  2. G Demonstrate understanding of basic principles and standards involved in organizing information, including classification, cataloging, metadata, or other systems.
  3. H Demonstrate proficiency in identifying, using, and evaluating current and emerging information and communication technologies.

Textbooks

No Textbooks For This Course.

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97-100 A
94-96 A-
91-93 B+
88-90 B
85-87 B-
82-84 C+
79-81 C
76-78 C-
73-75 D+
70-72 D
67-69 D-
Below 67 F

In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at http://www.sjsu.edu/senate/docs/S90-5.pdf. More detailed information on a variety of related topics is available in the SJSU catalog at http://info.sjsu.edu/web-dbgen/catalog/departments/LIS.html. In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at http://info.sjsu.edu/static/catalog/policies.html. Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at http://www.sjsu.edu/provost/services/academic_calendars/. The Late Drop Policy is available at http://www.sjsu.edu/aars/policies/latedrops/policy/. Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at http://www.sjsu.edu/advising/.

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7, http://www.sjsu.edu/senate/docs/S12-7.pdf, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at http://www.sjsu.edu/senate/docs/F15-7.pdf requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at http://www.sjsu.edu/studentconduct/.

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at http://www.sjsu.edu/president/docs/directives/PD_1997-03.pdf requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at http://www.sjsu.edu/aec to establish a record of their disability.

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