LIBR 204-10
Information Organizations and Management
Spring 2011 Greensheet

Lori Bell
Other contact information: (309)338-5115 cell; (309)647-9660 home 
Office Hours: scheduled as needed

Greensheet Links
Textbooks and Readings
Course Requirements
ANGEL Tutorials
iSchool eBookstore

ANGEL Information: We will be using ANGEL.  A pin number to access the course will be sent on January 24. 

Course Description

Identifying distinguishing characteristics, culture and relationships of information organizations. Emphasizes theories examining the interaction between human beings and the organizations in which they work.

Course Prerequisites: Students will have completed the new student technology workshop and have the specified minimum hardware and software to participate fully in the course.

Course Objectives

Student learning outcomes

  • Compare management theories, principles and practices;
  • Apply analytical and strategic planning processes and skills;
  • Identify the roles and activities of managers;
  • Understand portfolios as a means of performance assessment;
  • Experience and assess working in teams;
  • Know issues of diversity in the workplace;
  • Prepare and post a resume and use the services of the SJSU Career Center;
  • Review and use the professional and research literature of management.

LIBR 204 supports the following MLIS Core Competencies:

  • apply the fundamental principles of planning, management and marketing/advocacy;
  • design training programs based on appropriate learning principles and theories;
  • demonstrate oral and written communication skills necessary for group work, collaborations and professional level presentations;
  • evaluate programs and services on specified criteria.

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools.
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including Elluminate and Second Life.  For more information, see:

Writing Requirement
If an instructor finds that a student's writing ability is unacceptable the instructor will require the student to sign up for online writing tutoring. The student will ask the tutor to confirm with the instructor that the student is attending sessions.


  • Group participation - weekly bulletin board discussion - 10 weeks, 20 points each week - 200 points
  • Essay on management philosophy #1 - due February 16 - 50 points
  • Electronic Resume - due February 23 - 50 points
  • Critical summary - due March 16 - 50 points
  • Strategic planning - group exercise  - due April 27 - 200 points
  • Advocacy assignments - due May 4 - 50 points

We will be using ANGEL for the course.

We will have several Elluminate sessions during the semester.  Dates are below but subject to change. These sessions are encouraged but not required.  Recordings of the sessions will be made available.

  • Tuesday, February 1, 6 pm pacific - Overview of course
  • Tuesday, February 15 , 6 pm pacific - Overview of long range planning
  • Tuesday, April 15, 6 pm pacific - Advocacy

Course Calendar
Weekly Schedule of Topics

Week 1 - January 26 -  Feb. 1- Introduction and management concepts

  • Week 2 - Feb 2 - 8 - Career development/your future
  • Week 3- Feb. 9-15 - Knowledge Management and Skills - the planning process
  • Week 4- Feb. 16-22 - Marketing, change and innovation
  • Week 5 - Feb. 23 - March 1 - Decision making and power, authority, and responsibility
  • Week 6-  March 2- 8 - Operating Environment and Managing physical space
  • Week 7 - March 9 - 15 - Power, authority, responsibility and delegation, and performance, quality and control
  • Week 8 - March 16 - 22 - Managing people
  • Week 9 - March 23 - 29 - Managing money
  • Week 10 - March 30 - April 5 - Managing Technology
  • Week 11 - April 6 - 12 - Communication
  • Week 12 -  April 13 - 19 - Motivation
  • Week 13 - April 20- 26 - Leadersihp
  • Week 14 - April 23 - May 3 - Diversity
  • Week 15 - May 4 -10 - Diversity
  • Week 16 - May 11- 17 - Advocacy and governing board

Percentage weight assigned to class assignments

Please contact me if you cannot turn assignments in on the due date.  If no prior arrangements are made, a 10 percent reduction in points will be made.

Textbooks and Readings

Required Textbooks:

  • Evans, G. E., & Ward, P. L. (2003). Beyond the basics: The management guide for library and information professionals. Neal-Schuman. Available through Amazon: 155570476X. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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