MARA 204-10
Management of Records and Archival Institutions
Spring 2011 Greensheet

Nancy Kunde, MA, CRM, CA
Office hours: Monday night from 7:15-8:15 CST.  Office hours will be using ANGEL online chat.   Office hours also available by appointment.

Greensheet Links
Textbooks and Readings
Course Requirements
Course Calendar
ANGEL Tutorials
iSchool eBookstore

Class will be held Tuesday evenings 5:30-7:30 pm, PST, via Elluminate.

The semester runs from January 26 through May 17.  The course content is managed through ANGEL.  Students must self-enroll for this course on ANGEL January 16-January 25.  You will be required to use a password and code.  The code will be provided to you via MySJSU Messaging system.

Course Description

Application of management principles to the administration of records and archives management functions, theories and concepts; decision-making; goals and objectives; organizational structures; human resources; financial considerations; marketing; legal considerations; ethical considerations; global concerns.  Not repeatable.

Course Prerequisites: Students will have the specified minimum hardware and software to participate fully in the course.

Course Objectives

Student Learning Outcomes:
At the completion of the course, students will be able to:

  • Identify, interpret and apply some of the major management theories applicable to modern organizations
  • Articulate the place of archives and records management environments within major organizational models
  • Relate models of records management and administration to organizational models
  • Analyze, through case studies and journal/periodical literature, how management decisions affect and are affected by records and recordkeeping

This course satisfies the following MARA Core Competencies:

  • D. Have expertise in the basic concepts and principles used to identify, evaluate, organize, maintain, and provide access to records of current amd enduring value.
  • F. Apply fundamental management theories and principles to the administration of records and recordkeeping organizations
  • G. Know the legal requirements and ethical principles involved in records management and the role the recordkeeper playes in institutional compliance and risk management.

Course Requirements

Complete MARA Online Social Networking:  Technology and Tools
This is a mandatory workshop that introduces students to the various e-learning tools used in the SLIS program, including ANGEL, Elluminate, and Second Life.  This course must be completed by all new MARA students within the first 4  weeks of their first semester.  If you have questions about this workshop, e-mail Debbie Faires

Minimum expectation for all sections:

  • One team assignment following instruction in working in teams (group goal; accountability; peer review).

Lectures, discussions, assignments, and rubrics will be posted to the ANGEL course mangaement system.  Links to additional materials will be provided in ANGEL as well as. The total number of points for this class is 740.

Here is a brief summary of the assignments and points earned:

  • Introductory post - 10 points
  • Initial post of draft resume - 10 points
  • Discussion based on material covered - 10 points each X 6 = 60
  • Discussions based on 2 MARA colloquium speakers - 20 points each X 2 = 40 points
  • Action Research Environmental Scan/SWOT analysis - 100 points
  • Group Project:  Strategic Plan (Includes paper, presentation, and peerr evaluation - 300 points
  • Operational plan - 100 points
  • Upload corrected resume to SpartaJobs - 10 points
  • Upload 2 examples of assignments to the e-portfolio in ANGEL - 10 points
  • Action research:  Evaluation of Archives/Records Management Program - 100 points

NOTE:  In the course calendar for weeks in which discussion is noted as optional, there will be no points given for discussion in those weeks.

Total score:  740

Details for all of the discussions and assignments will be provided in ANGEL.

Assignments Due
All assignments are due by midnight (Pacific time) of the due date.

Course Calendar

Week/DatesReadings AssignmentPoints
#1 January 26-February 6

Setting the Stage: Challenges and Opportunities in Leading Archives and Records Programs (Ch. 1)

Class February 1

Introduction Discussion

Introductory presentation in Elluminate-January 26

Post resume to the ANGEL e-portfolio

Due: Jan. 30



#2 February 7-February 12

The Records Management Leader (Ch. 2)

Class February 8

Discussion based on presentation in Elluminate-February 2

Due: February 6

#3 February 13-February 19

Leading a Successful Records Management Program (Ch. 4)

Class February 15

Discussion based on presentation in Elluminate-February 9

MARA Colloquium - Discusssion

Due February 13



# 4 February 20-February 26

From Cultural Luxury to "The Way We Do Things...?" (ch. 5)

Class February 22


Presentation in Elluminate-February 16

Action Research (Individual): Environmental Scan/ SWOT analysis

Due February 20

# 5 February 27-March 5

Trying to Lead from Good to Great and Some Reflections on Leadership at all Levels (Ch. 7)


Class March 1

Discussion based on presentation in Elluminate-February 23

Upload resume to Sparta-jobs

Due February 27



# 6 March 6-March 12

Meeting Leadership Challenges: Lessons from Experience (Ch. 8)

Class March 8

Discussion Based on presentation in Elluminate-March 2

Due March 6

# 7 March 13-March 19

Records Management  and Archival Standards: What they are and Why they are important  (Ch. 3 ) 

Additional reading will be provided.

 Class March 15

Discussion optional.

Presentation in Elluminate-March 9

Group Project: Strategic Plan

Due March 13

# 8 March 20- March 26

Competing for Relevance:  Archives in A Multiprogram Organization(Ch. 6)

Additional reading will be provided

Class March 22

Discussion based on presentation in Elluminate-March 16

Due March 20


March 27-April 3

Spring Break  - no Class


 # 9 April 4- April 10

Stranger in a Strange Land: The Archivist and the Corporation  (Ch. 9)

Class April 5

Discussion Optional

Presentation in Elluminate-March 23

Individual Paper: Operational Plan

Due April 6

# 10 April 11- April 17

Managing Change at the Vermont State Archives:  A Continuing Issue (Ch. 10)

Class April 12

Discussion based on presentation in Elluminate-April 6

Due April 13

# 11 April 18-April 24

Appraising, Transferring, Preserving and Making Available Born-Digital Records From Central Govt. Departments ("Seamless Flow") (Ch. 11)

Class April 19

Discussion based on presentation in Elluminate- April 13

Due April 20

# 12 April 25- May 1

Leading from the Middle:  Buiding a University Archives (Ch. 12)

Additional readings will be noted in ANGEL

Class April 26

Discussion based on presentation in Elluminate -April 27

Upload 2 examples of work to e-portfolio in ANGEL



 #13 May 2-  May 8

The State Archives, Education, and Politics in NY (Ch. 13)

Class May 3

Discussion optional -Presentation in Elluminate-May 3

Action Research (Individual): Evaluation of Archives/Records Management Program

Due May 7


# 14 May 10-May 15

Leading Archives and Records Programs (Ch. 14 and 15)

Class May 10

Discussion optional  -- Presentation in Elluminate May 10 No points available this week.
# 15 May 16- May 17

Course Wrap -up. 

 Last class nite- May 17.

-Final Presentation in Elluminate May  17

Complete SOTE - Verify grades 1 point added to total score.



  1. Course grades are determined by the accumulation of 740 possible points, distributed as outlined above under the course calendar.
  2. This class follows the standard SLIS Grading Scale.  Assignments turned in after the due date will be deducted one letter grade from that earned if the assignment was completed on time.

Everyone begins the class with a grade of  "B", the standard grade for graduate level work.  Students who complete the assignments and participate in all discussions will receive a 'B' provided the quality of the written work is defined clearly.  The breakdown for your course grade, based on the SJSU SLIS Grading Scale, must meet the following criteria:

  • Originality in the approach to the assignment
  • Greater depth of analysis than the written assignment expects
  • Critical evaluation of readings by comparing them to other authors or sources
  • Ability to organize information for themselves and others plus create tools for learning and knowledge retrieval.

Grade Penalties
Penalties are also assessed in the following situations:

  • Errors in spelling, grammar, and syntax will be subject to a grade penalty
  • Evidence of plagiarism will result in a grade of F for the course.

Other Relevant Information
Participation is guaged by your submissions to the assignments and the discussion postings.  If you have questions or concerns, take advantage of the posted office hours to discuss them with the instructor.  It is also advisable to touch base with the instructor from time to time throughout the course.

Textbooks and Readings

NOTE:  All papers, except the Strategic Plan and Operational Plan, must follow the APA Style Manual.  If you do not have one, it is advisable to purchase one as this Manual will be used throughout all your MARA coursework.  You can become familiar with APA formatting and style at :  http://owl.english.purdue/.edu/owl/resource/560/01/

Formatting and style for the Strategic Plan and Operational Plan will be addressed in ANGEL.

You will be asked to read a monograph by J. Collins (2005).  Good to Great in the Social Sectors.  It is available through the library, but you and also purchase your own copy through Amazon.

Required Readings
There may be other readings required.  Locations for them or the actual article will be posted in ANGEL in the course content area.

Required Textbooks:

  • Dearstyne, B. W. (2008). Leading and Managing Archives and Records Programs: Strategies for Success. Neal-Schuman. Available through Amazon: 1555706150. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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