Seminar in Information Science
Topic: Virtual Services
Summer 2011 Greensheet
Phone: (309)338-5115 cell; (309)647-9660 home
Office Hours: arranged as needed
Textbooks and Readings
D2L Information: We will use D2L for this course. Students will be automatically enrolled in the D2L site for this course on June 6.
Libraries are getting more and more patrons visiting their websites. Some libraries have more people using their website, or virtual place of business, than the traditional physical library. Although use of bricks and mortar libraries is up, so is use of library websites. Websites and virtual services appeal to patrons who may or may not used the physical library. It is important that librarians understand the importance of their website, or virtual front door, and that online services are just as important as in-person services. This course will provide students with an overview of virtual online services provided by libraries in comparison with traditional services - reference, programs, collections, story times, and more. Students will also have the opportunity to research and study a particular service of interest to them.
Through readings, discussions, exercises, lectures, and guest presentations, students will learn how libraries can effectively offer virtual services to their patrons.
Course Prerequisites: LIBR 200 required.
Student Learning Outcomes
- Identify and evaluate online library service trends and how they affect libraries
- Discuss how these trends affect libraries
- Articulate ideas and facts about virtual services in libraries
- Compare virtual services to traditional services in libraries
- Identify some of the top libraries offering virtual services
- Specialize, research, and become knowledgeable about a specific virtual service
LIBR 287 supports the following MLIS Core Competencies:
- Demonstrate proficiency in the use of current and communication technologies, and other related technologies, as they affect the resources and uses of libraries and other types of information providing entities
- Demonstrate oral and written communications skills necessary for group work, collaborations, and professional level presentations
- Evaluate programs and services on specified criteria
- Recognize the social, cultural, and economic dimensions of information use
- Understand the nature of research, research methods and research findings
- Retrieve, evaluate, and synthesize scholarly and professional literature for informed decision-making by specific client groups
This course will take place in D2L
Attendance at Elluminate sessions is encouraged but not required. Recordings will be made for those who cannot attend. Dates are subject to change with notice.
- Wed. June 8, 6 pm pacific - Introductions/course overview
- Wed. June 15, 6 pm pacific - Digital reference
- Wed. June 29, 6 pm pacific - Mobile services
- Wed. July 6, 6 pm pacific - Ebooks/audiobooks
- Wed. July 20, 6 pm pacific - Digital storytelling
- Wed. August 3, 6 pm pacific - Online programs
- Week of August 8 - final presentations to be scheduled
More information will be listed onD2L on the assignments.
Discussion of the topic and the readings will take place each week during weeks 2-9. Students will sign up to lead a discussion by themselves or with another student. A total of 80 points can be earned (10 points per week)
There will be two exercises or short papers worth 50 points apiece. More information will be provided on D2L. Each exercise is worth 50 points for a total of 100 points.
Students will choose a virtual service of interest to them and write an 8-10 page paper on their topic. The paper will be a persuasive proposal to a library administration to offer a virtual service for a library of the student's choice. Proposed topic should be sent to instructor by June 29 for approval. Citations are expected and students will use a variety of resources for the paper - websites, articles, books, conversations, emails, etc. More information will be provided on ANGEL. Paper is due August 10. Worth 200 points.
Presentation on final paper
Students will present a 7-10 minute persuasive presentation to the other students based on their paper. These will take place the week of August 8 . 100 points.
Students can earn a total of 480 points.
- Week 1 - June 6 - 12 - Introductions/course overview
- Week 2 - June 13-19 - Library websites
- Week 3 - June 20 - 26 - Digital reference
- Week 4 - June 27 - July 3 - Mobile services and trends
- Week 5 - July 4 - 10 - Ebooks/audiobooks
- Week 6 - July 11 - 17 - Blogs, wikis, and social software
- Week 7 - July 18 - 24 - Children's and YA services and digital storytelling
- Week 8 - July 25 - July 31 - Virtual worlds and 3d web
- Week 9 - August 1 - 7 - Online programs and library training
- Week 10 - August 8 - 12 - Final presentations
If a student cannot turn in an assignment on time, they should contact the instructor and make alternate arrangements. If arrangements are not made, a minimum of 10 percent will be deducted.
Textbooks and Readings
Readings on each topic will be available on ANGEL.
No Textbooks For This Course.
The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:
|97 to 100||A|
|94 to 96||A minus|
|91 to 93||B plus|
|88 to 90||B|
|85 to 87||B minus|
|82 to 84||C plus|
|79 to 81||C|
|76 to 78||C minus|
|73 to 75||D plus|
|70 to 72||D|
|67 to 69||D minus|
In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:
- C represents Adequate work; a grade of "C" counts for credit for the course;
- B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
- A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.
Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).
General Expectations, Rights and Responsibilities of the Student
As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at http://www.sjsu.edu/senate/docs/S90-5.pdf. More detailed information on a variety of related topics is available in the SJSU catalog at http://info.sjsu.edu/web-dbgen/catalog/departments/LIS.html. In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.
Dropping and Adding
Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at http://info.sjsu.edu/static/catalog/policies.html. Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at http://www.sjsu.edu/provost/services/academic_calendars/. The Late Drop Policy is available at http://www.sjsu.edu/aars/policies/latedrops/policy/. Students should be aware of the current deadlines and penalties for dropping classes.
Information about the latest changes and news is available at the Advising Hub at http://www.sjsu.edu/advising/.
Consent for Recording of Class and Public Sharing of Instructor Material
University Policy S12-7, http://www.sjsu.edu/senate/docs/S12-7.pdf, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:
- "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
- It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
- In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
- "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."
Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at http://www.sjsu.edu/senate/docs/F15-7.pdf requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at http://www.sjsu.edu/studentconduct/.
Campus Policy in Compliance with the American Disabilities Act
If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at http://www.sjsu.edu/president/docs/directives/PD_1997-03.pdf requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at http://www.sjsu.edu/aec to establish a record of their disability.
Download Adobe Acrobat Reader to access PDF files.
More accessibility resources.