LIBR 204-06
Information Organizations and Management
Fall 2012 Greensheet

Mary M. Somerville, MLS, MA, PhD

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Getting Started
SLIS utilizes a content management system named Desire2Learn for class communications, assignments, and grade records. This course will be available on D2L on Friday, August 17, 2012. You will be enrolled in the site automatically.

Our class begins on Wednesday, August 22, 2012 and ends Saturday, December 8, 2012. Weekly class sessions are scheduled from Sunday through Saturday. Assignments are due before midnight PST on Saturday evening.

Mission of the School 
The School of Library and Information Science (SLIS) at San José State University educates professionals and develops leaders who organize, manage, and enable the effective use of information and ideas in order to contribute to the well-being of our communities.

Course Description

This course examines distinguishing characteristics of information organizations, including culture(s) and relationships, with emphasis on the potential of managers and leaders to orchestrate forward thinking movement toward strategic organizational goals.

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools 
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program, including D2L, Elluminate and Second Life. This course must be completed by all new SLIS students within the first 4 weeks of their first semester. If you have questions about this course, e-mail Debbie Faires or Dale David.

For more information, see

Course Overview
The course design enables participants to develop an overview of the topic through reading a textbook, supplemented by organizational case studies. Course assignments further theoretical and practical understanding. Assignments are completed during a week which begins on a Sunday and concludes on a Saturday. This schedule intends to accommodate students with a variety of work schedules and personal circumstances. In addition, it permits the instructor to respond on a daily basis to participants’ messages before assuming her (Monday through Friday) work day and then, over the weekend, respond more substantively to students’ work.

Toward these ends, the course calendar is as follows:

  • Week 1 – August 22 – August 25 - Management and Leadership Basics
    • Read: Evans & Ward, chapters 1, 2, 3, 4, and 14 (Supports SLO #1, #3, & #6.)
    • Assignment:  Deposit Student Survey in digital drop box before midnight PST on Saturday, August 25th.
  • Week 2 – August 26th – September 1 – Decisions, Innovations, and Planning
    • Read: Evans & Ward, chapters 6, 7, and 8 (Supports SLO #2 & #3.)
    • Assignment:  Submit Self Introduction in discussion forum before midnight PST on Saturday, September 1st.
  • Week 3 – September 2 – September 8 – Communication, Delegation, Authority
    • Read: Evans & Ward, chapters 9, 10, and 12 (Supports SLO #3.)
    • Attend or view Collaborate orientation session, Saturday, September 8th, 9:00 a.m. – 10:30 a.m. PST.
    • Note: Labor Day, September 3rd, is a holiday.
  • Week 4 – September 9 – September 15 – Organizational Performance Outcomes
    • Read: Evans & Ward, chapter 11 (Supports SLO #3.)
    • Assignment: Submit Question, Reference, Summary, Source, and Element #1 in the discussion forum before midnight PST on Saturday, September 15th. (Supports SLO #8.)
  • Week 5 – September 16 – September 22 - Human Resources Considerations
    • Read: Evans & Ward, chapters 13 and 15 (Supports SLO #3.)
  • Week 6 – September 23 – September 29 – Budget, Technology, and Facilities Management
    • Read: Evans & Ward, chapters 16, 17, and 18 (Supports SLO #3.)
  • Week 7 – September 30 – October 6– Marketing Program Basics
    • Read: Evans & Ward, chapter 5 (Supports SLO #3.)
    • Assignment: Submit Question, Reference, Summary, Source, and Element #2 in the discussion forum before midnight on Saturday, October 6th. (Supports SLO #8.)
  • Week 8 – October 7 – October 13 – Organizational Context and Niche
    • Read: Evans & Ward, chapters 19 and 20 (Supports SLO #7.)
    • Assignment: Submit Group Project Part I project in digital drop box before midnight PST on Saturday, October 13th. (Supports SLO #2 & #5.)
  • Week 9 – October 14 – October 20 – Organizational Opportunities and Challenges
    • Read: Somerville, chapters 1 and 2 (Supports SLO #3.)
    • Assignment: Submit Professional Resume in digital dropbox and ePortfolio before midnight PST on Saturday, October 20th. (Supports SLO #4 & #7.)
  • Week 10 – October 21 – October 27 – Career Development and Professional Future
    • Read: Somerville, chapters 3 and 4 (Supports SLO #3.)
    • Assignment: Submit Interview Questions in discussion forum before midnight PST on Saturday, October 27th. (Supports SLO #7.)
  • Week 11 – October 28 – November 3 - Organizational (Re)Design and Leadership Essentials
    • Read: Somerville, chapters 5 and 6 (Supports SLO #1.)
  • Week 12 –November 4 – November 10 – Toward Personal Organizational Participation Philosophy
    • Assignment: Submit essay on Somerville Working Together in digital drop box before midnight PST on Saturday, November 10th. (Supports SLO #1 & #3.)
  • Week 13 – November 11 – November 17 – Strategic Planning Essentials and Recommendations
    • Assignment: Submit Team Project Part II project in digital drop box before midnight PST on Saturday, November 17th. (Supports SLO #2 & #5.)
    • Note: Veterans’ Day, November 12th, is a holiday.
  • November 18 – November 24
    • Note: November 22-23 are Thanksgiving holidays. So consider November 18-24 to be a holiday week, with no assignment due.
  • Week 14 - November 25 - December 1 - Group Work and Team Management Reflections
    • Assignment:  Submit Team Member Assessment in digital drop box before midnight PST on Saturday, December 1st. (Supports SLO #2 & #5.)
  • Week 15 – December 2 - December 8 – Organizational Management/Leadership Philosophy
    • Assignment: Submit Management/Leadership Philosophy Essay in digital drop box before midnight PST on Saturday, December 8th. (Supports SLO #1.)

Further information on course assignments is provided in the D2L course management system.

Writing Requirement
If an instructor finds that a student's writing ability is unacceptable the instructor will require the student to sign up for online writing tutoring. The student will ask the tutor to confirm with the instructor that the student is attending sessions.

In this course, the following point system will be used to determine the final grade which is based on a total of 100 points:

5 points Student Survey
5 points Written self introduction (discussion forum)
5 points Elluminate session (attending or viewing)
10 points Somerville Working Together Essay
10 points Question, Summary, Source Posts (2 x 5 points)
15 points Team Project, Part I
15 points Team Project, Part II
10 points Team Member Assessment
5 points Resume and ePortfolio
10 points Interview Questions
10 points Management/Leadership Philosophy Essay

Late Work
‘Late work’ (submitted after midnight on Saturday) will result in a reduction in points earned. 20% of possible points/assignment will be deducted for each day past the due date. Students will receive no points for incomplete assignments.

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

LIBR 204 has no prerequisite requirements.

Student Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Compare management theories, principles and practices.
  2. Understand analytical and strategic planning processes and skills.
  3. Identify the roles and activities of managers and leaders.
  4. Identify portfolios as a means of performance assessment.
  5. Experience and assess working in teams.
  6. Recognize issues of diversity in the workplace.
  7. Prepare a resume and consult career development resources.
  8. Review, use and properly cite the professional and research literature of management and leadership.

Core Competencies (Program Learning Outcomes)

LIBR 204 supports the following core competencies:

  1. D Apply the fundamental principles of planning, management, marketing, and advocacy.
  2. M Demonstrate oral and written communication skills necessary for professional collaboration and presentations.
  3. N Evaluate programs and services based on measurable criteria.


Required Textbooks:

  • Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). New York: Neal-Schuman. Available through Amazon: 1555705863. arrow gif indicating link outside sjsu domain
  • Somerville, M. M. (2009). Working Together: Collaborative Information Practices for Organizational Learning. Chicago: ACRL. Available through Amazon: 0838985319. arrow gif indicating link outside sjsu domain

Recommended Textbooks:

  • American Psychological Association (2009). Publication Manual of the American Psychological Association (6th ed.) Chicago: American Psychological Association. Available through Amazon: 1433805618. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
    For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at More detailed information on a variety of related topics is available in the SJSU catalog at In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at The Late Drop Policy is available at Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7,, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

  • "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
    • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
    • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
  • "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at to establish a record of their disability.

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