LIBR 204-12
Information Organizations and Management
Fall 2013 Greensheet

Dr. Sue Alman
E-mail
Office Hours: TBA

D2L Information: This course will be available beginning August 26, 2013. You will be enrolled into the site automatically.

Course Description

Identifying distinguishing characteristics, culture and relationships of information agencies. Emphasizes the role and responsibilities of managers and leaders, orchestrating people in achieving organizational goals.

As library and information professionals we manage people, projects, and resources, and we need to have an understanding of how managers make decisions and impact the people who work in libraries and those who use libraries.  Throughout this term we will address human interaction and managerial styles as they relate to the MLIS Core Competencies and Student Learning Outcomes.

Note: SLIS requires that students earn a B in this course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified

Course Requirements

Complete LIBR 203: Online Social Networking: Technology and Tools.
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the SLIS program.  For more information, see: http://ischool.sjsu.edu/classes/coursedesc.htm

Writing Requirement
If the instructor finds that a student's writing is unacceptable, the instructor will require the student to sign up for online writing tutoring.  The student will ask the tutor to confirm with the instructor that he or she is attending sessions.

Assignments

ASSIGNMENTS (Subject to Change with Fair Notice)

1. WORDCLOUD  (5 points)
   Create a personal word cloud and “meet” others in the course. INSTRUCTIONS WILL BE SUPPLIED.
   
   
2. MANAGER INTERVIEW  (20 points)
   Libraries and information centers are non-profit organizations that need to be managed responsibly. Managers are faced with many issues that encompass fiscal affairs, information technology, resources (human, facilities, and collections), communication, and outreach. The managers are responsible for effectively directing organizational activities even when they encounter problems for which they have no prior experience.
   
   Managers need to be effective problem-solvers, and they need to be aware of current issues and trends. Their education may be accomplished through communicating with colleagues, continuing education, attending professional conferences, reading and conducting research, and knowing what is important to staff members in their libraries.
   
   Each student will interview a current manager and submit a report.  The following questions must be included in the interview. You may ask additional questions of your own. There are additional questions at this site: http://www.abc-clio.com/blast.aspx?id=2147498359
   1. What are the top four or five (4 or 5) issues/areas that are of the most concern to you?
      1. Why?
      2. How do deal with them?
   2. What professional association memberships do you hold?
   3. What publications do you read on a regular basis?
   4. What conferences do you attend?
   5. Do you have a mentor/mentee? How has that been helpful?
   6. Are you involved in strategic planning? If yes, how does the plan guide library activities? Explain.
   7. How is the annual budget developed? Is it possible to share a copy of the budget or form?
   8. What assessment measures are used for the organization’s programs or resources? Can you obtain examples?
   9. 9. Obtain an organizational chart.
   Deliverable: Name of manager interviewed; Position; Type of Organization; Date of Interview; List of questions asked; Detailed summary of responses; List of ideas/resources that you will add to The Takeaway (Management Resource Guide).  A one-page summary of the interview will be posted to the D2L Forum for class discussion.
   
   
3. CASE STUDY GROUP PRESENTATIONS (Due as assigned) 25 points
   Student teams will investigate the topics and present examples of how academic, public and special libraries have dealt with these issues in North America and internationally. These teams will be responsible for presenting information about the topic and leading the asynchronous class discussion during their presentation week. (A Project Management Guide will be available for each team.) The 20/30-minute presentation should be recorded using audio and presentation software  (Collaborate and PPT is one option) and available for the class to review and discuss during the week that it is assigned. The presentation is NOT to exceed 30 minutes.  One point/minute will be deducted from the final score for presentations that exceed 30 minutes.  An online sign-up for topics will be available. The presentation will engage and inform the class with information that includes:
   • 20/30-minute Recorded Presentation using Collaborate (15 points)
     • Definition of the topic
     • Identification and discussion of key examples in academic, public and special libraries in North America and internationally
     • Comparison and contrast of the similarities and differences in different types of libraries and countries
     • Podcasts or videos may be imbedded within the PPT presentation.
   • Lead Asynchronous Discussion Throughout Presentation Week and Develop Resource List (5 points)
     • Prepare discussion questions related to the topic and monitor/interact with class members in asynchronous forum during the week.
     • Prepare an annotated list of resources relevant to the topic and post to the discussion forum and assignment manager. You may include a mix of books, journal articles, websites, videos, blogs, or other sources. (Minimum of 10 resources. Quality of resources is preferable to quantity.)

       User Experience	Library Disasters
       Library Partnerships	Technology Integration
       Creative Budgeting & Fundraising	Assessment Measures

   • Team Evaluation and Personal Assessment (5 points)
     
     Evaluate the team experience honestly, and submit the signed document. Each person in the group must submit an evaluation report to the instructor within 2 weeks of the presentation. The instructor reserves the right to reduce the grade of individual team members who have not participated according to the signed agreement and who have received negative evaluations from other team members. A sample report will be provided as a model for evaluation and assessment.
     
     
4. THE TAKEAWAY: MANAGEMENT RESOURCE GUIDE  (25 points)
   The Takeaway: Management Resource Guidecontains procedures, policies, resources and useful tips pertinent to issues faced by managers. Each student will research the weekly topic and have the following information that can be used in asynchronous discussions and/or in the final project.
   • Textbook Chapter Tips
   • At least one (1) article from the professional library literature, and at least one (1) article from the professional management literature
   • Examples of library policies and procedures that pertain to the topic
   • Other resources: websites, professional journals, conference proceedings, social media sites
   The Deliverable: Each student will develop a personalized Management Resource Guide for the final project in the form of either a LibGuide (Traditional or Next Gen) OR a Digital Poster. (Instructions for developing a LibGuide and Digital Poster will be provided.) The guide will include:
   • Nine (9) topics: Strategic Planning; Fiscal Management; Facilities Management; Technology Management; Human Resources Management; Communication; Assessment; Professional Resources; Personal Management Philosophy
   • Explanatory paragraph of what was selected and why for each topic area
   • Annotated list of at least ten (10) resources that you selected for each topic. You may include a mix of journal articles, books/chapters, websites, conference proceedings, social media sites. Select items that you found to be useful and believe that you will use in the future.
   • Technical Mastery: Effective use of graphics and hyperlinks; Guide is organized; Flow of content is easy to follow.
   • Style and Grammar: All annotations and citations conform to one selected style manual, and grammar and spelling are correct throughout the guide.
   • Aesthetic Design: Coordination of fonts, colors, graphics, and sections.
   • Engaging Format: LibGuide or Digital Poster (Completed Guide must provide evidence that the students has mastered the development of a LibGuide or Digital Poster by adhering to the criteria listed above. A Grading Rubric will be provided.)
5. Required Postings in D2L Discussion Forum: Enthusiastic participation in asynchronous activities including discussions, case studies, exercises as assigned, and Group Presentation discussions. (20 points)
   
   The Deliverable: Weekly participation in each activity. Postings made after the deadlines will not be accepted nor will credit be earned.
   
   
6. CAREER DEVELOPMENT  (5 points)
   • Explore this site (ischool.sjsu.edu/resources/career-development/) and develop a 1-page list of annotated tips that you will use in the future to enhance your career development. You may select tips from any location on the site that pertains to cover letters, resumes, portfolios, job interviews, etc.
   • Explore this site: (http://ischool.sjsu.edu/career-development/resumes-cvs-cover-letters) and develop your personal resume.
   The Deliverable: 1-page list of annotated career tips AND a resume. (The annotated list can be a PDF, Word Document, website, blog, PPT slide, etc.

Course Calendar

Course Structure
A typical week in this course will follow this schedule:

1. Asynchronous presentation by instructor and/or Group Presentation
2. Asynchronous Group Discussion, Case Study, or other Activity
3. Scheduled Synchronous Office Hour: TBA
   Other times by appointment.

The course content and dates are subject to change with fair notice.

DRAFT Class Schedule

Grading
Incomplete Grade: An incomplete may be granted if a student has finished most of the work in the semester but has experienced a serious medical or family emergency (such as a death). Students must be able to provide supporting documentation. Not managing time efficiently or taking too many classes is not a reason to award an incomplete

See the University policy on incompletes here:http://ischool.sjsu.edu/current-students/registration-and-enrollment/incompletes

From the University policy S09-7 Section IV. A

The basic principle underlying changes of grade is that all students be treated fairly and be given equal opportunities to demonstrate their academic learning and earn course grades representing that learning.  Application of this criterion precludes the assignment of extra credit unless such assignments were made known and available to all students in the class.  It further precludes rejudgment, afterthought, or reconsideration of an individual’s graded work unless such opportunity for change of grade is made equally available to all students in the class.http://www.sjsu.edu/senate/S09-7.htm

Other Relevant Information:

Participation
Students are required to participate in each weekly activity. Postings made to the Discussion Forum after the deadlines will not be accepted nor will credit be earned.

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Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

LIBR 204 has no prequisite requirements.

Student Learning Outcomes

Upon successful completion of the course, students will be able to:

1. Compare management theories, principles and practices.
2. Understand analytical and strategic planning processes and skills.
3. Identify the roles and activities of managers and leaders.
4. Identify portfolios as a means of performance assessment.
5. Experience and assess working in teams.
6. Recognize issues of diversity in the workplace.
7. Prepare a resume and consult career development resources.
8. Review, use and properly cite the professional and research literature of management and leadership.

Core Competencies (Program Learning Outcomes)

LIBR 204 supports the following core competencies:

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Textbooks

Required Textbooks:

• Evans, G. E., & Ward, P. L. (2007). Management Basics for Information Professionals (2nd ed.). Neal-Schuman. Available through Amazon: 1555705863.

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Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

• C represents Adequate work; a grade of "C" counts for credit for the course;
• B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
  For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  
• A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at http://www.sjsu.edu/senate/docs/S90-5.pdf. More detailed information on a variety of related topics is available in the SJSU catalog at http://info.sjsu.edu/web-dbgen/catalog/departments/LIS.html. In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at http://info.sjsu.edu/static/catalog/policies.html. Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at http://www.sjsu.edu/provost/services/academic_calendars/. The Late Drop Policy is available at http://www.sjsu.edu/aars/policies/latedrops/policy/. Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at http://www.sjsu.edu/advising/.

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7, http://www.sjsu.edu/senate/docs/S12-7.pdf, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

• "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
  • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
  • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
• "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at http://www.sjsu.edu/senate/docs/F15-7.pdf requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at http://www.sjsu.edu/studentconduct/.

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at http://www.sjsu.edu/president/docs/directives/PD_1997-03.pdf requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at http://www.sjsu.edu/aec to establish a record of their disability.

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