Spring 2016 Greensheet
Dr. Carol H. Sawyer
Phone: contact phone with area code
Office Hours: Virtual office hours. Telephone and in-person advising by appointment
Canvas Login and Tutorials
Canvas Information: Courses will be available beginning January 28th, 6 am PT unless you are taking an intensive or a one unit or two unit class that starts on a different day. In that case the class will open on the first day that the class meets.
You will be enrolled into the Canvas site automatically.
Expectations of Faculty
As the faculty person for this course, I am committed to the success of every student, while holding all of us to high standards appropriate for a graduate program of study. I will be prepared each week; I check email daily. I also anticipate accessing the online course site every day, unless I am on travel without internet access (I'll let you know if I have travel that keeps me away from Canvas for a day or two). I will comment on or grade assignments promptly with the goal of returning them to you within seven days of the due date, with feedback to help you continue to lift the quality of your work. By appointment, I can be available for a telephone call if that is needed in addition to any email communication; I do not share my telephone number, but I'm glad to place a call to you. I live in southern California, and sometimes have been able to meet with iSchool students "in person". I believe that together we are responsible for creating and sustaining a safe environment that facilitates learning, openness, personal growth, and mutual trust and respect. I am passionate and positive about teaching and learning, with a life mission to recognize and realize possibilities, and to facilitate that growth for others.
Beginning on the first week of our academic term, a posting to the Canvas discussion forum is assigned almost every week. These discussion postings, often requiring thoughtful engagement and interaction with classmates, will be due on most Sundays starting January 31 and continuing for the next fifteen weeks (through and including Sunday, May 15). Several of the discussion forum postings are study group (team-based) assignments. These develop the course learning outcome #8: Experience and assess working in teams. In other weeks, the discussion will be in response to assigned reading. Points vary, depending on the nature of the discussion forum assignment for the week. Two individual papers (a structured exploratory essay plus an interview report) will be submitted to the discussion site for sharing with everyone. The discussion location on Canvas is the “heart” of our work together. Across the term there is potential to earn 70 out of the course total of 170 points through work presented through discussions. Visit Discussions on Canvas several times every week.
Other individual coursework will be submitted into a private drop box that only faculty can access to read your postings. Canvas designates these drop boxes as “Assignments”; classmates will not see your submitted work in this location. Here you will post your resume, an assessment of the dynamics of a team-based organizational analysis, and, late in the term, your own statement of your philosophy of management, and an individual creative synthesis of your experiences in INFO 204. This “Assignments” location will also be the place to turn in five short individual and private journals in response to a Harvard Business Review article; the journal writing is distributed across five weeks. This very popular journals assignment is an opportunity to observe managerial decisions and actions in response to the theory captured in the article.
Detailed guidance for every assignment is provided through Canvas. Please ask me if you need clarification on expectations. I will always telephone a student if we need that communication mode.
INFO 204 examines the organizations and environments in which information professionals work. This course explores different specializations and career paths, professional communities, networks and resources, ethical and legal frameworks. The course also introduces management and leadership theories and concepts and applies them to different information environments. A special focus is placed on management responsibilities in order to emphasize the importance of these skills in the professional workplace.
Note: iSchool requires that students earn a B in this course. If the grade is less than B (B- or lower) after the first attempt, you will be placed on administrative probation. You must repeat the class the following semester. If -–on the second attempt-–you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
Complete INFO 203 Online Learning: Tools and Strategies for Success
This is a mandatory one unit course that introduces students to the various e-learning tools used in the iSchool program. For more information, see: http://ischool.sjsu.edu/current-students/courses/core-courses-and-electives
If the instructor finds that a student's writing is unacceptable, the instructor will require the student to sign up for online writing tutoring. The student will ask the tutor to confirm with the instructor that he or she is attending sessions.
Students will perform a series of activities relating to the information professions and organizational analysis. (Course Learning Outcomes: #1, #3, #5, #6)
Using LIS databases and other relevant resources, students will read, analyze and respond to a recent scholarly article on transferable skills and competencies in the modern knowledge economy for library and information science (LIS) professionals. (Course Learning Outcomes: 1, 2, 3, 7 & 9)
Working collaboratively in faculty-designated small groups, students will assume responsibility in teams to create an organizational analysis, in two parts, for an information organization. In the first part, each team will draft vision, mission and value statements for the organization. In addition, teams will produce a literature review and conduct an environmental scan including a SWOT analysis (strengths, weaknesses, opportunities and threats). Based on findings of the first part of the project, the group will articulate strategic directions for the information organization in the second half of the project. Goals will be measured by appropriate criteria specified and presented by the team. An annotated bibliography will also be included in this second part of the report. A peer review regarding individual contributions and performance on the team will be included and considered in the final grade for the team project. (Course Learning Outcomes: #2, #5, #6 & #8)
Students will be introduced to the extensive university Career Development online resources and will asked to submit their resumes. In addition, students will also utilize the ePortfolio function in the Canvas learning management system. (Course Learning Outcomes: #4, #7)
Each student will identify a managerial leader with whom to conduct an interview; the experience will be shared in a paper posted to the discussion forum. Depending on the specific focus of the interview, this assignment will address one or more of the Course Learning Outcomes, with the exception of #8.
A culminating creative individual synthesis requires students to reflect and respond to the major elements of INFO 204 and the information professions, supported and informed by the course and supplemental scholarly and professional material. Students will utilize an alternate format (e.g. website, wiki, podcast, video, Powerpoint, Prezi, etc.) to produce and present this culminating assignment. (Potential for any or all Course Learning Outcomes)
|Discussion Forum||5 or 10 points each (varies)||Nine discussions, scheduled throughout the term in response to course readings|
|Five Journals||4 points each||One journal each week beginning February 20|
|Exploratory Essay||10 points||February 13, shared through the Discussion Forum|
|Organizational Analysis (Team-based)||40 + 5 points||Part One on March 13; Part Two on April 17. Individual group dynamics report earns 5 points|
|Career Development||10 points||March 20|
|Interview Report||10 points||April 24, shared through the Discussion Forum|
|Philosophy of Management||10 points||May 8|
|Professional Synthesis||20 points||May 15|
All assignments must be submitted before midnight (California time) on Sundays unless otherwise indicated. Late work will not receive credit/points. Please contact instructor prior to a deadline in case of illness or emergency.
Overview of Course Calendar and Schedule
|Assignments are due by 11:59 pm California time on Sunday of each week, unless an exception is noted.||INFO 204
Dr. Carol H. Sawyer
|Late assignments will NOT receive credit (points).|
|Due Date||Required Reading
Specified reading should be completed before each week’s Due Date.
Additional short readings may be added throughout the term.
|Discussion Board Posting
|The term begins on Thursday, the 28th of January
The initial assignments are due on Sunday, January 31.
|This week is a time to explore our course Canvas site and start reading. Begin reading with Part I of Evans and Alire (80 pages); plan to complete that reading by February 6.|
|Sunday, January 31
Addressing 204 course learning outcomes #CLO 1, 2, 5
Definition due by 11:59 pm California time [5 points possible].
Sunday, February 6
Your reading of Part I of Evans and Alire should be completed at this time.
Read Fraser-Arnott article as you begin work on the Exploratory Essay; see guidance provided in the Canvas module fo February 13.
|Be sure to read through all classmates’ definitions and self-introductions, found on the discussion forum.|
|Sunday, February 13
Learning outcomes 1, 2, 5, 9 and Core Competency A
|Read Gosling & Mintzberg HBR article, foundational for five personal journals; complete your reading of chapters 4, 5, 6 & 7 of Evans & Alire (approximately 100 pages).||Exploratory Essay |
Learning outcomes 5, 6, 7
|Read chapters 8, 9, 10 and 11 of Evans & Alire (approximately 100 pages); read Kelley’s article from Rotman Magazine||First personal journal posting based on HBR article ||
Change-based discussion ; "organizational persona" discussion based on Kelley 
Learning outcomes 8 & 9
|Begin reading Part III of Evans & Alire (pace this reading across two weeks; 130 pages)||Personal journal posting |
Learning outcomes 5, 8 & 9
|Your reading of Part III of Evans & Alire should be completed||Personal journal posting |
Learning outcomes addressed: 5, 6, 7 & 8; Core Competencies B, D and M.
|Wagner & Harter first reading completed (introduction and last chapter)||Personal journal posting ||
Team-based Organizational Analysis Report
(Part 1) 
Learning outcome #4
|Reading in Part V of Evans & Alire (approximately 45 pages) completed; read first 96 pages of Mintzberg’s book||Final personal journal posting ; resume posted; SJSU Career Center services accessed; e-portfolio work ||Discussion in response to exploration of Career Center |
Learning outcomes #5 & #9
|Hamel-based discussion ;
initial Mintzberg discussion 
Learning outcomes 3, 5 & 9
|Reading of Wagner & Harter completed; reading of Mintzberg completed||Culture-related discussion |
Learning outcomes 1-9; also Core Competencies B, D, M & N
|Individual Team Assessment Report ||
Team-based Organizational Analysis Re]port (Part 2) 
Learning outcomes addressed may be 1, 3, 4, 5, 6 &/or 7; these will differ depending on the interview focus.
|Interview Report shared and discussed |
|Individual "Big Questions" developed and posted for discussion |
Course learning outcomes addressed: #2 & 3
|Individual philosophy of management paper |
Learning outcomes addressed are potentially any: 1-9.
|Individual professional synthesis |
Details on all assignments are posted on the course Canvas site.
Other Relevant Information:
Additional short reading assignments may be posted on Canvas or readily accessed through the Internet. Two required books (one from Mintzberg and another from Wagner & Harter) will supplement and enhance our required basic text from Evans and Alire, providing richly detailed research-based professional narratives that are also highly readable. Discussion-based assignments link to each publication.
Course Workload Expectations
Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.
Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.
Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.
INFO 204 has no prequisite requirements.
Course Learning Outcomes
Upon successful completion of the course, students will be able to:
- Describe the role of information and the information profession in various contexts, and from historical, current and future perspectives.
- Identify the most significant areas of research in library and information science in historical and current contexts.
- Identify and discuss the professional values and ethics of library and information science.
- Explore a number of professional opportunities and related supports available to information professionals.
- Identify, discuss and compare key management concepts such as leadership, change, advocacy, and decision making, as well as the roles and activities of managers and leaders.
- Understand analytical and strategic planning processes and skills.
- Identify various information stakeholders and the information environments that provide for their needs.
- Experience and assess working in teams.
- Review, use and properly cite the professional and research literature of management and leadership.
Core Competencies (Program Learning Outcomes)
INFO 204 supports the following core competencies:
- A Demonstrate awareness of the ethics, values, and foundational principles of one of the information professions, and discuss the importance of intellectual freedom within that profession.
- B Describe and compare organizational settings in which information professionals practice.
- D Apply the fundamental principles of planning, management, marketing, and advocacy.
- M Demonstrate oral and written communication skills necessary for professional work including collaboration and presentations.
- N Evaluate programs and services using measurable criteria.
- Evans, G. E., & Alire, C. (2013). Management basics for information professionals (3rd ed.). ALA Neal-Schuman. Available through Amazon: 1555709095
- Mintzberg, H. (2009). Managing. Berret-Koehler Publishers, Inc. Available through Amazon: 1576753409
- Wagner, R., & Harter, J. K. (2006). 12: The elements of great managing. Gallup Press. Available through Amazon: 159562998X.
The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:
|97 to 100||A|
|94 to 96||A minus|
|91 to 93||B plus|
|88 to 90||B|
|85 to 87||B minus|
|82 to 84||C plus|
|79 to 81||C|
|76 to 78||C minus|
|73 to 75||D plus|
|70 to 72||D|
|67 to 69||D minus|
In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:
- C represents Adequate work; a grade of "C" counts for credit for the course;
- B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
- A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.
Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).
General Expectations, Rights and Responsibilities of the Student
As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at http://www.sjsu.edu/senate/docs/S90-5.pdf. More detailed information on a variety of related topics is available in the SJSU catalog at http://info.sjsu.edu/web-dbgen/catalog/departments/LIS.html. In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.
Dropping and Adding
Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at http://info.sjsu.edu/static/catalog/policies.html. Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at http://www.sjsu.edu/provost/services/academic_calendars/. The Late Drop Policy is available at http://www.sjsu.edu/aars/policies/latedrops/policy/. Students should be aware of the current deadlines and penalties for dropping classes.
Information about the latest changes and news is available at the Advising Hub at http://www.sjsu.edu/advising/.
Consent for Recording of Class and Public Sharing of Instructor Material
University Policy S12-7, http://www.sjsu.edu/senate/docs/S12-7.pdf, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:
- "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
- It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
- In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
- "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."
Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at http://www.sjsu.edu/senate/docs/F15-7.pdf requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at http://www.sjsu.edu/studentconduct/.
Campus Policy in Compliance with the American Disabilities Act
If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at http://www.sjsu.edu/president/docs/directives/PD_1997-03.pdf requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at http://www.sjsu.edu/aec to establish a record of their disability.
Download Adobe Acrobat Reader to access PDF files.
More accessibility resources.