INFO 204-11
Information Professions
Summer 2016 Syllabus

Robert Boyd
E-mail
Office Phone: (408)554-5398
Office Hours: by appointment

Mission of the School
The School of Information at San Jose State University educates professionals and develops leaders who organize, manage and enable the effective use of information and ideas in order to contribute to the well-being of our communities.

Getting Started
The iSchool utilizes a content management system called Canvas for class communications, submitting assignments, and grade records.

Canvas Information: Courses will be available beginning June 6th, 6 am PT unless you are taking an intensive or a one unit or two unit class that starts on a different day. In that case the class will open on the first day that the class meets.

You will be enrolled into the Canvas site automatically.

Our class begins on Monday, June 6, 2016 and ends Friday, August 12, 2016.   Weekly class sessions run from Sunday through Saturday of the following week. New weekly material will appear each Sunday in Canvas and assignments are generally due Friday evenings before midnight.

Course Description

Examines the organizations and environments in which information professionals work. This course explores different specializations and career paths, professional communities, networks and resources, ethical and legal frameworks. This course also introduces management and leadership theories and concepts and applies them to different information environments. A special focus is placed on management responsibilities in order to emphasize the importance of these skills in the professional workplace.

Course Requirements

Complete INFO 203: Online Social Networking: Technology and Tools 
This is a mandatory 1 unit course that introduces students to the various e-learning tools used in the iSchool program.  For more information, see: http://ischool.sjsu.edu/current-students/courses/core-courses-and-electives

Assignments

More detail on each assignment will be provided in Canvas.

• Discussion/Class Participation
  Students will perform a series of activities relating to the information professions and their organizational analysis. Weekly postings are due each Friday before midnight. (Course Learning Outcomes: #1, #3, #6)
• Exploratory Essay
  Using LIS databases and other relevant resources, students will read analyze and respond to a recent scholarly article on transferable skills and competencies in the modern knowledge economy for library and information science (LIS) professionals.   (Course Learning Outcome: #8)
  
• Organizational Analysis
  Working together in small groups, students will assume roles on teams to create an organizational analysis, in two parts, for an information organization. In the first part, each team will draft vision, mission and value statements for the organization. In addition, teams will produce a literature review and conduct an environmental scan including a SWOT analysis (strengths, weaknesses, opportunities and threats). Based on findings of the first part of the project, the group will articulate strategic directions for the information organization in the second half of the project. Goals will be measured by appropriate criteria specified and presented by the team to their classmates. An annotated bibliography will also be included in this second part of the report. A peer review regarding individual contributions and performance on the team will be included and considered in the final grade for the team project. (Course Learning Outcomes: #2,#5, #8)
• Career Development
  Students will be introduced to the extensive School Career Development online resources and will be asked to submit their resume. In addition, students will also utilize the ePortfolio function in the Canvas learning management system.  (Course Learning Outcomes: #4, #7)
  
• Professional Synthesis
  A culminating synthesis allows students to reflect and respond to the major elements of INFO 204 and the information professions, supported and informed by the course and supplemental scholarly material.  Students will utilize an alternate format (e.g. website, wiki, podcast, video, Powerpoint, Prezi, etc.) to produce and present their final assignment. (Course Learning Outcomes: #1, #8)

Late Work
Assignments are due on Fridays and must be submitted before midnight. Grades will be reduced for any late work, each day late, by twenty percent. Please contact me prior to a deadline in the case of illness or emergency.

Writing Requirement
If the instructor finds that a student's writing is unacceptable, the instructor will require the student to sign up for online writing tutoring.  The student will ask the tutor to confirm with the instructor that he or she is attending sessions.

Course Calendar
The following dates are tentative and subject to change with fair notice.

• Week 1 
  The Transformative Information Landscape (Ch. 1), Libraries and Information Organizations (Ch. 2),  Diversity, Cultures and Equity of Access (Ch. 4), Librarianship: A Continuously Evolving Profession (Ch. 5), Literacy and Media Service Centers in the Twenty-First Century (Ch. 6) and The Learning and Research Institution (Ch. 7)
• Week 2 
  Community Anchors for Lifelong Learning: Public Libraries (Ch. 8), Information Centers: Special Libraries (Ch. 9), Digital Resources: Digital Libraries (Ch. 10), Expanding the Horizon of the MLIS (Ch. 11) and Managing Communications, Marketing and Outreach (Ch. 27) 
• Week 3 
  Information Needs: Understanding and Responding to Today's Information User (Ch. 12), Finding Information: Information Intermediation and Reference Services  (Ch. 13), Organizing Information: Technical Services (Ch. 14) and Accessing Information Anywhere and Anytime:  Access Services (Ch. 15)
• Week 4 
  Teaching Users: Information and Technology Literacy Instruction (Ch. 16) and Leadership for Today and Tomorrow (Ch. 39)
• Week 5 
  Hyperlinked Libraries (Ch. 18), Managing Personnel (Ch. 23) and Career Management Strategies for Lifelong Success (Ch. 37)
• Week 6 
  Infinite Learning (Ch. 20), Management Skills (Ch. 21), Managing Budgets (Ch. 22) and Managing Collections (Ch. 25)
• Week 7 
  Managing Technology (Ch. 26) and Demonstrating Value: Assessment (Ch. 28)
• Week 8 
  Managing Facilities (Ch. 24) and Information Policy (Ch. 29)
• Week 9 
  Copyright and Creative Commons (Ch. 31), Information Licensing (Ch. 32), Open Access (Ch. 33) and Analog and Digital Curation and Preservation (Ch. 34)
• Week 10 
  Information Privacy and Cybersecurity (Ch. 35)

Grading

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Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

INFO 204 has no prequisite requirements.

Course Learning Outcomes

Upon successful completion of the course, students will be able to:

1. Describe the role of information and the information profession in various contexts, and from historical, current and future perspectives.
2. Identify the most significant areas of research in library and information science in historical and current contexts.
3. Identify and discuss the professional values and ethics of library and information science.
4. Explore a number of professional opportunities and related supports available to information professionals.
5. Identify, discuss and compare key management concepts such as leadership, change, advocacy, and decision making, as well as the roles and activities of managers and leaders.
6. Understand analytical and strategic planning processes and skills.
7. Identify various information stakeholders and the information environments that provide for their needs.
8. Experience and assess working in teams.
9. Review, use and properly cite the professional and research literature of management and leadership.

Core Competencies (Program Learning Outcomes)

INFO 204 supports the following core competencies:

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Textbooks

Required Textbooks:

• Hirsh, S. (2015). Information services today. Rowman & Littlefield. Available through Amazon: 1442239581

Recommended Textbooks:

• American Psychological Association (2009). Publication Manual of the American Psychological Association (6th ed.) American Psychological Association. Available through Amazon: 1433805618.

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Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

• C represents Adequate work; a grade of "C" counts for credit for the course;
• B represents Good work; a grade of "B" clearly meets the standards for graduate level work;
  For core courses in the MLIS program (not MARA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation.  You must repeat the class the following semester. If -on the second attempt- you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  
• A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA).

University Policies

General Expectations, Rights and Responsibilities of the Student

As members of the academic community, students accept both the rights and responsibilities incumbent upon all members of the institution. Students are encouraged to familiarize themselves with SJSU's policies and practices pertaining to the procedures to follow if and when questions or concerns about a class arises. See University Policy S90-5 at http://www.sjsu.edu/senate/docs/S90-5.pdf. More detailed information on a variety of related topics is available in the SJSU catalog at http://info.sjsu.edu/web-dbgen/catalog/departments/LIS.html. In general, it is recommended that students begin by seeking clarification or discussing concerns with their instructor. If such conversation is not possible, or if it does not serve to address the issue, it is recommended that the student contact the Department Chair as a next step.

Dropping and Adding

Students are responsible for understanding the policies and procedures about add/drop, grade forgiveness, etc. Refer to the current semester's Catalog Policies section at http://info.sjsu.edu/static/catalog/policies.html. Add/drop deadlines can be found on the current academic year calendars document on the Academic Calendars webpage at http://www.sjsu.edu/provost/services/academic_calendars/. The Late Drop Policy is available at http://www.sjsu.edu/aars/policies/latedrops/policy/. Students should be aware of the current deadlines and penalties for dropping classes.

Information about the latest changes and news is available at the Advising Hub at http://www.sjsu.edu/advising/.

Consent for Recording of Class and Public Sharing of Instructor Material

University Policy S12-7, http://www.sjsu.edu/senate/docs/S12-7.pdf, requires students to obtain instructor's permission to record the course and the following items to be included in the syllabus:

• "Common courtesy and professional behavior dictate that you notify someone when you are recording him/her. You must obtain the instructor's permission to make audio or video recordings in this class. Such permission allows the recordings to be used for your private, study purposes only. The recordings are the intellectual property of the instructor; you have not been given any rights to reproduce or distribute the material."
  • It is suggested that the syllabus include the instructor's process for granting permission, whether in writing or orally and whether for the whole semester or on a class by class basis.
  • In classes where active participation of students or guests may be on the recording, permission of those students or guests should be obtained as well.
• "Course material developed by the instructor is the intellectual property of the instructor and cannot be shared publicly without his/her approval. You may not publicly share or upload instructor generated material for this course such as exam questions, lecture notes, or homework solutions without instructor consent."

Academic integrity

Your commitment, as a student, to learning is evidenced by your enrollment at San Jose State University. The University Academic Integrity Policy F15-7 at http://www.sjsu.edu/senate/docs/F15-7.pdf requires you to be honest in all your academic course work. Faculty members are required to report all infractions to the office of Student Conduct and Ethical Development. The Student Conduct and Ethical Development website is available at http://www.sjsu.edu/studentconduct/.

Campus Policy in Compliance with the American Disabilities Act

If you need course adaptations or accommodations because of a disability, or if you need to make special arrangements in case the building must be evacuated, please make an appointment with me as soon as possible, or see me during office hours. Presidential Directive 97-03 at http://www.sjsu.edu/president/docs/directives/PD_1997-03.pdf requires that students with disabilities requesting accommodations must register with the Accessible Education Center (AEC) at http://www.sjsu.edu/aec to establish a record of their disability.

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