MARA 204-10
Management of Archives, Records Management, and Information Governance Programs
Fall 2021 Syllabus

Jason Kaltenbacher

Office Hours: By appointment via telephone or online

Syllabus Links
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Canvas Information: Courses will be available beginning August 19th at 6 am PT unless you are taking an intensive or a one-unit or two-unit class that starts on a different day. In that case, the class will open on the first day that the class meets.

You will be enrolled in the Canvas site automatically.

Course Description

Overview of management and leadership roles and responsibilities in archives, records management, and information governance settings, and application of management principles, techniques and theories to program administration. Examination of organizational structures, programmatic areas, decision-making, strategic planning, and ethical responsibilities, and global impact. Discussion of management-level interactions, including those with administration, human resources, legal, finance, IT, marketing.

Course Requirements

Lectures, discussions, assignments, and rubrics will be posted to the Canvas course management system. Links to additional materials will be provided in Canvas as well.

Summary of assignments and points earned:

  • Student Introduction - 2 points
  • Regular Discussion based on material covered - 2 points each X 8 = 16 points
  • Research Discussion - 6 points each X 2 = 12 points
  • Environmental Scan/SWOT analysis - 15 points [CLOs 1, 2, 3]
  • Group Project: Strategic Plan (Includes group paper and presentation) - 25 points [CLOs 1234]
  • Operational plan - 15 points [CLOs 1234]
  • Analytical Essay: Management Theory in Archives & Records Administration - 15 points [CLOs 12, 5]

Total number of points for this class is 100.

NOTE: For weeks with required discussion board postings, students should provide their initial post by Wednesday at midnight (Pacific Time), to leave ample time for follow-up discussion. Please participate actively in the required discussions.

Assignments Due

Unless otherwise noted, each module begins on Monday and ends on Sunday. Assignments will be due by midnight (Pacific Time) on the due date.

Course Calendar

Week/Dates Module Topic Module Activities
Aug. 19-22 Course Introduction  

Module 1:

Aug. 23-29

Setting the Stage: Challenges and Opportunities in Leading Archives and Records Programs (Ch. 1) Student Introduction; Due: Aug. 29

Discussion Board (Regular Discussion); Due: Aug. 29

Module 2:

Aug. 30 - Sept. 5

The Records Management Leader (Ch. 2)  

Module 3:

Sept. 6-12

Leading a Successful Records Management Program (Ch. 4) Discussion Board (Research Discussion); Due: Sept. 12

Module 4:

Sept. 13-19

The Influence of Leadership in Archives and Records Management (Ch. 5) Environmental Scan/SWOT Analysis; Due: Sept. 19

Module 5:

Sept. 20-26

Trying to Lead from Good to Great and Some Reflections on Leadership at all Levels (Ch. 7) Discussion Board (Regular Discussion); Due: Sept. 26

Module 6:

Sept. 27 - Oct. 3

Meeting Leadership Challenges: Lessons from Experience (Ch. 8) Discussion Board (Regular Discussion); Due: Oct. 3

Module 7:

Oct. 4-10

Records Management and Archival Standards: What they are and Why they are important (Ch. 3) Group Project: Strategic Plan; Due: Oct. 10
Module 8: Oct. 11-17 Review and Discuss Group Project Presentations Discussion Board (Regular Discussion); Due: Oct. 17
Module 9: Oct. 18-24 Competing for Relevance: Archives in A Multiprogram Organization (Ch. 6) Discussion Board (Regular Discussion); Due: Oct. 24

Module 10:

Oct. 25-31

Stranger in a Strange Land: The Archivist and the Corporation (Ch. 9) Operational Plan; Due: Oct. 31

Module 11:

Nov. 1-7

Managing Change at the Vermont State Archives: A Continuing Issue (Ch. 10) Discussion Board (Regular Discussion); Due: Nov. 7

Module 12:

Nov. 8-14

Appraising, Transferring, Preserving and Making Available Born-Digital Records From Central Govt. Departments ("Seamless Flow") (Ch. 11) Discussion Board (Regular Discussion); Due: Nov. 14

Module 13:

Nov. 15-21

Leading from the Middle: Building a University Archives (Ch. 12) Discussion Board (Research Discussion); Due: Nov. 21

Module 14:

Nov. 22-28

The State Archives, Education, and Politics in NY (Ch. 13)  

Module 15: 

Nov. 29 - Dec. 6 (Extended)

Leading Archives and Records Programs (Ch. 14 & 15)

Discussion Board (Regular Discussion); Due: Dec. 6

Analytical Essay: Management Theory in Archives & Records Administration; Due: Dec. 6

**No Class: Monday, Sept. 6, 2021 (Labor Day)

**No Class: Wednesday, Nov. 11, 2021 (Veteran's Day)

**No Class: Thursday-Friday, Nov. 25-26, 2021 (Thanksgiving Holiday)


  1. Course grades are determined by the accumulation of 100 possible points, distributed as outlined above in the course calendar.
  2. This class follows the standard iSchool Grading Scale. 
  3. Late assignments will not be accepted after 5 days past the due date. Late assignments submitted after the assignment deadline will receive a 10% point reduction for each day up to 5 days based on the total point value of the assignment. For example, a 25 point assignment would have a daily 2.5 point reduction; a 15 point assignment would have a daily 1.5 point reduction; a 5 point assignment would have a daily 0.5 point reduction. No points will be awarded after 5 days late.
  4. Discussion board postings will not be accepted for credit after the week's discussion has ended.
  5. All course materials must be completed by the last day of the class.

Course Workload Expectations

Success in this course is based on the expectation that students will spend, for each unit of credit, a minimum of forty-five hours over the length of the course (normally 3 hours per unit per week with 1 of the hours used for lecture) for instruction or preparation/studying or course related activities including but not limited to internships, labs, clinical practica. Other course structures will have equivalent workload expectations as described in the syllabus.

Instructional time may include but is not limited to:
Working on posted modules or lessons prepared by the instructor; discussion forum interactions with the instructor and/or other students; making presentations and getting feedback from the instructor; attending office hours or other synchronous sessions with the instructor.

Student time outside of class:
In any seven-day period, a student is expected to be academically engaged through submitting an academic assignment; taking an exam or an interactive tutorial, or computer-assisted instruction; building websites, blogs, databases, social media presentations; attending a study group;contributing to an academic online discussion; writing papers; reading articles; conducting research; engaging in small group work.

Course Prerequisites

Demonstrated computer literacy through completion of required new student online technology workshop

Course Learning Outcomes

Upon successful completion of the course, students will be able to:

  1. Identify roles and responsibilities of management-level archives, records management, and information governance professionals.
  2. Understand the importance of leadership at all levels in a professional organization.
  3. Recognize professional applications and workplace settings for archivists, records managers, and information governance professionals.
  4. Articulate how management decisions impact archival, records, and information governance programs and the greater organizational structure.
  5. Interpret relevant management theory and techniques for archives, records, and information governance program oversight.

Core Competencies (Program Learning Outcomes)

MARA 204 supports the following core competencies:

  1. D Apply basic concepts and principles to identify, evaluate, select, organize, maintain, and provide access to physical and digital information assets.
  2. F Apply fundamental management theories and principles to the administration of data, archives, information, or records programs.
  3. G Describe the legal requirements and ethical principles involved in managing physical and digital information assets and the information professional#s role in institutional compliance and risk management.
  4. J Describe global perspectives on effective information practices that are supportive of cultural, economic or social well-being..


Required Textbooks:

  • Dearstyne, B. W. (2008). Leading and Managing Archives and Records Programs: Strategies for Success. Neal-Schuman. Available through Amazon: 1555706150. arrow gif indicating link outside sjsu domain

Grading Scale

The standard SJSU School of Information Grading Scale is utilized for all iSchool courses:

97 to 100 A
94 to 96 A minus
91 to 93 B plus
88 to 90 B
85 to 87 B minus
82 to 84 C plus
79 to 81 C
76 to 78 C minus
73 to 75 D plus
70 to 72 D
67 to 69 D minus
Below 67 F


In order to provide consistent guidelines for assessment for graduate level work in the School, these terms are applied to letter grades:

  • C represents Adequate work; a grade of "C" counts for credit for the course;
  • B represents Good work; a grade of "B" clearly meets the standards for graduate level work or undergraduate (for BS-ISDA);
    For core courses in the MLIS program (not MARA, Informatics, BS-ISDA) — INFO 200, INFO 202, INFO 204 — the iSchool requires that students earn a B in the course. If the grade is less than B (B- or lower) after the first attempt you will be placed on administrative probation. You must repeat the class if you wish to stay in the program. If - on the second attempt - you do not pass the class with a grade of B or better (not B- but B) you will be disqualified.
  • A represents Exceptional work; a grade of "A" will be assigned for outstanding work only.

Graduate Students are advised that it is their responsibility to maintain a 3.0 Grade Point Average (GPA). Undergraduates must maintain a 2.0 Grade Point Average (GPA).

University Policies

Per University Policy S16-9, university-wide policy information relevant to all courses, such as academic integrity, accommodations, etc. will be available on Office of Graduate and Undergraduate Programs' Syllabus Information web page at: Make sure to visit this page, review and be familiar with these university policies and resources.

In order to request an accommodation in a class please contact the Accessible Education Center and register via the MyAEC portal.

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